Hello, a few days ago a new update of the ViVid app appeared on my screen, but I download it and an error message always appears, its download failed, is there any other way to update it?

@Support Dasaita when you press the down arrow on steering wheel it skips to next song. When you press the up button on steering wheel it plays previous song. same with radio. press up it goes down...

We are pleased to provide you with instructions for optimizing the assembly of our universal unit, which consists of two parts. Please follow the steps below to ensure a smooth and efficient insta...

@Muhammad Fadl We are wondering if you could print the log of the GPS disable and then scroll back to the previous firmware to verify the issue could be resolved or not. Here are the steps of the ...

We would like to inform you that if your screen is not in optimal condition, it may require calibration. Please find detailed instructions below on how to calibrate your screen.

If your factory reverse camera displays a black screen with a yellow exclamation mark, we want to inform you about our two camera plugs: NO 4 and NO 4-1. Please note that if your car is compatible ...

@Muhammad Fadl Have removed the antenna and plug again?

@Moises Monge Please kindly show us the cable that compatible with your car, CB004 or CB047. Did you mean a yellow exclamation on the screen or nothing on the screen when you reverse?

@Moises Monge Do you mean the the steering buttons that retain is not the same as the OEM head unit?

@David Morrissette Please kindly send us your current Build Number after firmware update, we would like to check if the update is successful. 

@Moises Monge You should choose canbus option"8".

@Andrey Rus Thank you for your prompt reply, in this case, we suggest you to calibrate the screen and then update the firmware. Here is the instruction of calibrate the screen by using a mouse. h...

what canbus for my Tacoma 2022?

@Support Dasaita that setting was already off. After googling a bit, I'm 90% sure the blue line is built in to the factory camera and cannot be disabled.  Thanks for trying!

I newly installed G12 on my Tacoma. To go next onn a song I have to press down on steering wheel button and to go back on song have to press up on steering wheel button.

I newly installed the G12 to my 2022 Tacoma, but unfortunately the radio does not show image when going in reverse.

I newly installed G12 on my Tacoma. To go next onn a song I have to press down on steering wheel button and to go back on song have to press up on steering wheel button.

I newly installed the G12 to my 2022 Tacoma, but unfortunately the radio does not show image when going in reverse.   

Not being able to get rid of the Novo app from the bottom launch bar is something that started happening with the latest Scout OTA 7.1.3860 update. You can unpin it, but after a launcher restart it...