@Support Dasaita need help with phone call output. Microphone is working. Phone call sound through car speakers is not. Android auto.

@Support Dasaita Hi, could you direct me to which version I would need to update the firmware and mcu? i provided a screenshot above

I’d like to update the firmware to Vivid 13 to improve the performance of the external microphone, but my build information doesn’t show a version number. My build number is: QCM612513 ...

I completed the update,  still no AM reception, just static noise. Please advise 

Hi. I’m having an issue installing the G13/Vivid13 HA5462H2 navigation unit in a 2018 Toyota C-HR 1.8 Hybrid with the JBL sound system. The reversing camera isn't showing up. When I shift int...

hi, you uploaded the VIVID10, but I think this is NOT for the QCM6125.. Please let me know if you can post the one for the G13. Thanks!

I have a Dasaita G13 installed in a 2010 Toyota 4Runner. Model: QCM6125 Android: 13 Build: QCM6125 13 S10A_123 eng.hct.20250311.103730 NA MCU: MTCHS_HA4Z_V4.15f_1 My reverse camera works, but ...

Hi,   Thank you for the update. In the steps, it is mentioned both/2 files, however the dropbox link only has 1 zipped file. Is there a second file I need to download ?    

Thanks, I'm already in contact with your support team.

@Support Dasaita Hello, thanks for your reply. You mentioned downloading both files, but I only see one. Could you send the second one, or was that a misunderstanding? Best regards

@Dasaita Official  Hello, which firmware version and mcu version do I need to update?

@lucasgtrdiacono Please send the order ID to our support email to activate the device. support@dasaita.com

@duquejuancarlos At the moment, we do not sell a 360° camera system. You may purchase a compatible third-party 360° camera system from the market instead. Our stereo is compatible with u...

@gdjmunoz2 @myforpost https://www.dropbox.com/s/f2gpqa31qp4gx5t/ha_px5_8.0_ota%2820190731%29%E5%8D%87%E7%BA%A7%E5%8C%85.zip?dl=0 Steps:1.Download both files on computer.(keep names &...

@TIZ0CC Hi ,please record a video of the radio issue to our support email: support@dasaita.com  

@Adam Woods @Adam Woods We recommend performing the following steps before issue happened:1.Go to Settings > Car > Factory Settings.2.Enter the code: hctlog&3.Reproduce the radio issue. ...

@Justin L. Hi Justin, Since your vehicle uses multifunction steering wheel button combinations, aftermarket head units are not able to retain those combined functions in the same way as the facto...

@freakadore  Please update the Firmware and MCU to the latest versions using the links below. Follow the steps carefully to complete the process.  Download Links:① Firmware G13_V1(20260...

@Angelo AMICI 1. Is VRadio installed locally on the head unit or used through CarPlay? If you take out the Huawei 4G dongle, does the error still occur when you get notifications or pass other car...

@Rafael O @str Hi, To help us better separate and track each case, could you please send all the details about your issue, along with the relevant photos, screenshots, videos, and product/order i...