@Support Dasaita Hi, I'm having the same problem again with the screen shifting to the left after updating to latest firmware version:  telenav_vivid_rk3399_11.0_ota(20231208) Thanks

@Support Dasaita @Поддержите Дасаиту Good afternoon. How to send you a video.

@Andrey Rus We are wondering if you could shot a video to further demonstrate your issue and send us your order number so that we could record  your issue. Your cooperation will be appreciated.

@sebas konijn Hi there, we assume your wirings is incorrect. Here is the instruction. Please make sure that if your car is compatible with NO.4, you need to connect the right camera plug with cam ...

@Muhammad Fadl Regarding to your issue about the GPS, we are wondering if you have connected the GPS ant in a correct way. Normally, we suggest you wire it on the windshield. Here is the instruction.

@TK Zhang We have send you a private message.

@David Morrissette We found that your current version is not compatible, you need to update it to the latest firmware. Here is the link. Vivid 10 Version: Make Sure your unit is PX6 Andorid 1...

Thanks, everyone. The problem is solved!When I tried to identify the correct pins on the Dasatia harness, I found that 2 pins were slightly bent and phissicly were disconnected.Now, all the buttons...

@Support Dasaita Good Day , I tried installing the maps but each time it says app not installed. I tried with APK installer and file browser.        

The DASAITA PX6 VIVID10 radio has been using the car radio for more than a year. The screen is very often buggy. The touch screen stops responding to touch. The icons turn on themselves, the radio ...

@Support Dasaita where the message I should send to. Yes please request the authorization I can pass it. Is this you aftersaleservice.concord@gmail.com ? I have grand the access 

@Robert Ball Please go to Settings > Extra settings > Turn off the trajectory display.

I managed to run the update, but after the update the internet MIC work ok but the external MIC did not respond  also after the update the GPS not working as attached image

@Support Dasaita the camera is OEM and the cable is: CB004

@Robert Miernicki Do you mean that the screen will turn black when you drive and will be fine when you reverse the car? Please let us know if you long press the RST, it could enter the factory rese...

@Tristin Avery Please go Settings > About machine and send us a screenshot to show us the current Bulid Number and MCU version(Is is 4.04 now?). 

@sebas konijn Please let us know if your rear camera is after market or OEM. Meanwhile, please let us know if your cable is CB047 or CB004. 

@TK Zhang It said the authorization code was needed, would you kindly send us via private message? 

@Gennaro Costanzo Maybe you could download the "Lock screen" or scroll back to our previous version which has USER settings. Here is the link. =========== Forse potresti scaricare la ...

@Muhammad Fadl Regarding to the update, please kindly format the USB to FAT32 before putting into the USB stick. You should make sure the name of the file if "update.zip" and it has been put into t...