Toyota CH-R 2019 Problem with USB connection

• CK

  CHRISTOPHE KLEIN

  11/11/24, 9:08 PM
  Dear All,

   

  I'm contacting you because after trying to connect my Dasaita to my toyota CHR I can't get it to work.

   

  I'm stuck with the USB connector that I can't connect. As you can see in the photo below, I don't have a cable connected to slot 6 in your picture on my original device.

   

  See picture A 

  

   

  Here are some photos of the connections on my Toyota (see pictures B and C).

  

   

  

   

  I don't have a cable connected to slot 6 in your picture.

   

  Once I've finished connecting all the cables, I'm left with 3 cables from my car that I can't connect to the Dasaita's USB adapter (see pictures D and E).

  

   

  

   

  At the same time, I still have one cable unconnected from the Dasaita (see picture F).

   

  

   

   

  Which USB cable should I connect? Is it the grey one or the black one (see pictures G and H)?

   

  

   

   

  

   

  I don't know what to do and need your help, I’m lost.

   

  Thank you for your feedback.
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• SD

  Vip

  Support Dasaita Staff member

  11/12/24, 6:37 AM

  @CHRISTOPHE KLEIN 

  Hello.
  Thanks for your message.

  For you information, our standard combo includes 2 * USB adapter to connect original USB of some Toyota vehicles.
  If your original USB cannot connect to our USB adapter, we suggest you can use our single/dual USB cable directly.
  Besides, our cable is integrated one, please ignore the extra unconnected cable.

  Regarding to your question, our team have followed up by email.
  Please pay attention to your mail box and discuss the details further with our personnel in the email.

  ✉️Email: support@dasaita.com

   

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