Posts made by Support Dasaita

• MAX10 PX6 Screen Resolution Problem

  @Todd Bowersock Find a pin, press and hold the RST button for 15 seconds to see if you can enter the factory setup page, if you can, select reset ;

  posted in Technical Supports

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  Support Dasaita
  6/14/25, 10:03 AM
• Help Please PX6 2018 F150

  @John Mitchell  Could you please go to Settings>About machine and provide the following version information: 1.A clear photo of the stereo's Built Number.2.A clear photo of the stereo's M...

  posted in Technical Supports

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  Support Dasaita
  6/13/25, 9:58 AM
• Vivid launcher on Dasaita G13

  @Philly Hi Philly,we sent again,please check it.

  posted in Contact us

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  Support Dasaita
  6/13/25, 9:33 AM
• No sound without reason

  @Jonathan Gaillot What the version of you unit? Vivid OS Or MAX10?

  posted in Technical Supports

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  Support Dasaita
  6/13/25, 9:29 AM
• Honda Civic 2015-2022

  @Erick Mendez If possible to provide a pic of shoiwng the back of you radio?

  posted in Honda Vehicle Discuss

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  Support Dasaita
  6/13/25, 9:04 AM
• 2019 GMC Sierra 1500 + G13

  @Jason Hodgins To better follow up your issue on time,shall we chat on email？

  posted in Technical Supports

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  Support Dasaita
  6/13/25, 3:15 AM
• 2019 GMC Sierra 1500 + G13

  @Jason Hodgins Hi Jason, Sorry for the late reply.we already reflect the issue to the engineer.If possible provide a pic of showing your OEM radio? Do you mentioned the factroy camera right? reve...

  posted in Technical Supports

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  Support Dasaita
  6/13/25, 3:14 AM
• JBL Center and rear speakers

  @Jeff Savage Please update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done:   ①G13 Version：Make Sure your unit is QCM6125 Andorid ...

  posted in Contact us

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  Support Dasaita
  6/13/25, 2:29 AM
• Vivid11&Vivid12 firmware update!

  @Rolando Cruz Hi Rolando,We just sent the file to your email,please kindly check.

  posted in Vivid Launcher

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  Support Dasaita
  6/13/25, 2:14 AM
• 2021 RAV4 Hybrid compatibility questions

  @Vitali Auracher Hi Vitali, - OEM 360° camera, enabled by a physical button on the dash YES. - JBL speakers incl the subwoofer YES - can the OEM DAB+ antenna be plugged into the G13 f...

  posted in Toyota Vehicles Discuss

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  Support Dasaita
  6/13/25, 2:00 AM
• Updated headunit to Vivid - Colour distorted

  @Steven Le Hi SLSteven Le, May i know what's the original version of the unit you have? To ensure the specific solution for your car stereo,please provide us with your Order details(Including Ord...

  posted in Technical Supports

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  Support Dasaita
  6/12/25, 10:01 AM
• Screen backlight stopped working

  @mike jones  To better follow up the issue with you on time,could you please send the Amazon order ID to our Official support email: amazon@dasaita.com If you could take a video of showing t...

  posted in Technical Supports

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  Support Dasaita
  6/12/25, 9:58 AM
• Aplicația Zlink

  @Adrian Dinu  Did you try to make the unit connect to internet to try to active the carplay? Please take a full screen pic of the QR code page. To ensure the specific solution for your car ...

  posted in Zlink (Carplay / Android Auto) Issues

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  Support Dasaita
  6/12/25, 9:52 AM
• USB Audio files not playing after restarting vehicle

  @Johan  Could you please go to Settings>About machine and provide the following version information: 1.A clear photo of the stereo's Built Number.2.A clear photo of the stereo's MCU version.

  posted in Technical Supports

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  Support Dasaita
  6/12/25, 9:47 AM
• No sound without reason

  @Jonathan Gaillot  @Jonathan Gaillot Could you please go to Settings>About machine and provide the following version information: 1.A clear photo of the stereo's Built Number.2.A cle...

  posted in Technical Supports

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  Support Dasaita
  6/12/25, 9:46 AM
• 2018 Jeep Wrangler Unlimited JL with Alpine Sub

  @Anthony HerringtonHi Anthony,what's the version of the unit you're having?Do you mean only the subwoofer not work?how about other speakers?

  posted in Jeep Stereo

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  Support Dasaita
  6/12/25, 9:40 AM
• No WiFi after update - cannot enable (not responding)

  Dear Mik, Please update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done: ①G12 Version：Make Sure your unit is QCM6125 Andorid 12 zst27_s...

  posted in Firmware & MCU & Map & Software Updates

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  Support Dasaita
  6/12/25, 9:32 AM
• G13 Duplicate App Icons

  @Jeff Savage Hi Jeff, Sorry for bring you such issue.If any question,please kindly get back us.

  posted in Built-in Apps & Third-party Android Apps

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  Support Dasaita
  6/12/25, 9:23 AM
• CABLE REMOTO PARA AMPLIFICADOR

  G13 no es compatible con CarPlay con cable, solo con CarPlay inalámbrico; solo se puede admitir Android Auto inalámbrico y con cable.@gustavo montemayor 

  posted in Contact us

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  Support Dasaita
  6/12/25, 9:22 AM
• No Right View After G13 Installation (Honda Civic/Accord) – Fix Guide

  Issue:Some customers report losing the right-side camera view (showing an exclamation mark) after installing the G13 unit in: Honda Civic (2015-2022)：HA5262 Honda Accord (2013-2017)：HA520...

  posted in Technical Supports

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  Support Dasaita
  6/11/25, 7:20 AM