@james30263 Hello.Thanks for your message. The station text will align to the left automatically when the RDS content is too long. We can ask our technician to develop a modified softw...
@james30263 Hello.Thanks for your message. The station text will align to the left automatically when the RDS content is too long. We can ask our technician to develop a modified softw...
@Eglenny C Arrieta Hello.Thanks for your message. Please check the attached picture and confirm whether it matches the back of your radio.
@John Donnelly Hello. For further confirmation, please go to **Settings > About Machine**, then send a photo showing the "Build Number" and "MCU version".
@ANTHONY WILSON Hello.Thanks for your message. For your information, the G13 unit does not support advanced OBD services including OBD MX+.At this moment, it is only compatible with standar...
@Justin Gella Hello. Please check the update tutorial below and have a try. Update File: System Firmware-G13-V2-20260811:https://www.dropbox.com/scl/fi/puxm4pw9s4ypu1j6cxp32/up...
@Justin Gella Hello.Thanks for your message. Could you please check whether you have connected the speaker cables and AUX input cables properly?Also, make sure there are no poor contacts, l...
@bridge.crew.306 Hello.Thanks for your message.For your information, it comes with the plug-and-play cable to support factory lane watch.
@Kapil Patel Thanks for clarifying.
@Kevin Haugen Hello. For your information, our head unit only supports FM/AM radio natively.It does not have a built-in SiriusXM satellite tuner and cannot use the factory satellite antenna...
@stevevanpopes Hello.Thanks for the detailed update. If you can record a video showing the tinny, stuttering sound, please send it to our email address below.We’ll share your case wit...
@stevevanpopes Hello. Please ensure the CanBus option is set to No.8:Settings > Car > Factory settings(password :126) > CanBus > Canbus > 8 > Apply > Exit > Reboot. ...
@17syky17 Dobrý deň.Ospravedlňujeme sa za spôsobené nepríjemnosti.Tento problém sme postúpili nášmu technickému tímu na ď...
@Julien B Hello.We regret that no further troubleshooting options are available for now. We have submitted your case to the technical department and will notify you right away once we h...
@a.corrales.redondo Hello. In order to help you better, please provide the following information:1.Order Number.2.Go Settings > About Machine > Build Number, then send us picture of t...
@stevevanpopes Hello.Thanks for your message.Please check the update tutorial below and have a try. Update File: System Firmware-G13-20260811:https://www.dropbox.com/scl/fi/p5oc...
@Julien B Hello. Could you please confirm: without connecting Android Auto, is there no spoken voice response from Gemini?
@dasaita.popper131 Hello.Thanks for your message.Please check the update tutorial below and have a try. Update File: System Firmware-G13-V2-20260811:https://www.dropbox.com/scl/...
@Danipro Hello.Thanks for your message.Please check the update tutorial below and have a try. Update File: System Firmware-G13-20260811:https://www.dropbox.com/scl/fi/p5ocvu6u9o...
@Julien B Hello.Could you test whether Siri’s voice response works normally when CarPlay is connected?
@gio-gio-64 Salve.Il chipset di questa unità principale Android 9 non supporta nativamente Zlink; pertanto, nessuna app autonoma è in grado di abilitare tale funzionalità.
