@Dale Scott Please update the Firmware and MCU to the latest versions using the links below. Follow the steps carefully to complete the process. Download Links: ① Firmware G13_V2(20260617)...
@Dale Scott Please update the Firmware and MCU to the latest versions using the links below. Follow the steps carefully to complete the process. Download Links: ① Firmware G13_V2(20260617)...
@Richard Oliver Thank you for reaching out and for your quick thinking in resolving the issue on your own! Plus: We'd love to see how it looks in your car! If you have a chance, could you share ...
@Andrew Harper Is your subwoofer active or passive? Also, could you confirm whether your device is on Android 13 or another version?
Si aún no funciona, necesitaríamos que nos grabe un video mostrando la conexión para poder hacer un mejor seguimiento.@Support Dasaita
@Alexander Tovar Alterna el ajuste de fase entre NOR y REV y escucha la diferencia.
@Richard OliverCould you please confirm whether the issue is with the time itself being incorrect, or with the time format (e.g., 12‑hour vs. 24‑hour) being different? Also, whi...
@DRCK Please go to Settings > About machine and send us a screenshot about the current Build Number and MCU version.
@BlackParade The first one is G13 version,second is Vivid OS.The hardware configuration is the same, only the UI is different.The Vivid OS included a Scout map and the interface more lively than G...
@Dale ScottPlease go to Settings > About machine and send us a screenshot about the current Build Number and MCU version.
Dear Alexander, Could you please go to the setting to increase the SUB to see how it work?
@bralesito.seamons Could you please send it to our support email: team@dasaita.com
@bralesito.seamons Please update your unit to the latest firmware and MCU. Make sure your unit is QCM6125 Android 13 before proceeding. Files to download: ① Firmware G13_V2(20260617): htt...
@Richard Oliver Hi Richard, If possible take a video of showing the issue?So that we could better confirm the question.
Hi there, To better follow up the issue with you,could you please send following info to our support email: team@dasaita.com ,so that we could better confirm. Order ID; A pic of factory ra...
@craigy123 Did you try to share the internet to the head unit to active the zlink? If you try but no luck,please kindly get back to us.
@Aziz Hi Aziz, Please find the control setting app on the screen to adjust the Alert volume.
@José Guillermo Huertas Lancheros Hi José，we have sent the logo to your email,please kindly check it.
@gustavo montemayor Hi gustavo, For an active subwoofer, you will need to connect to the vehicle's battery — both B+ (positive) and GND (ground). Additionally, the AMP wire (amplifier turn-o...
@bralesito.seamonsHi there,could you please send your order ID to our support email,so that we could confirm the specific model you have. office@dasaita.com
