Posts made by Support Dasaita

• zlink/carplay crash repeatedly

  @Vicente Pacheco Please send us your order so that we could locate the order detail and then give you instruction.

  posted in Zlink(CarPlay/Android Auto/Mirrorlink)

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  Support Dasaita
  1/30/26, 8:44 AM
• Dashcam 4k Dasaita

  Dear @Juan Martinez, Thank you for your interest in our product. Sure, you could download the app Viidure from Google play store and connect the Dashcam wifi to view the camera on our G13 radio.&...

  posted in Dash Cam

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  Support Dasaita
  1/30/26, 3:55 AM
• How to enable external mic on Vivid 13

  @Mike Smith Could u please send us email to demonstrate both issue? 💌support@dasaita.com, note to add your order number.

  posted in Firmware update Troubleshooting

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  Support Dasaita
  1/30/26, 3:50 AM
• Zlink(Carplay / Android Auto) deactivated by accident

  @yehia awad We are wondering if you could send us your order number so that we could locate the order detail and better assist you.

  posted in Zlink(CarPlay/Android Auto/Mirrorlink)

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  Support Dasaita
  1/30/26, 1:52 AM
• Toyota Tacoma 2015 external/internal microphone problems

  @Mike C Could you please use the sound recorder to provide us with two audio samples of your sound so we can determine whether the issue is related to the firmware or the microphone?Here is the ins...

  posted in Call

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  Support Dasaita
  1/30/26, 1:47 AM
• How to enable external mic on Vivid 13

  Hello @Mike Smith, Please go to Settings > About Machine and send us the current build Number and MCU version so that we could better help.

  posted in Firmware update Troubleshooting

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  Support Dasaita
  1/30/26, 1:38 AM
• Why couldn't connect the Bluetooth of car radio?

  @Vicente Pacheco Please kindly demonstrate your situation and send it to Email: support@dasaita.com.

  posted in Bluetooth

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  Support Dasaita
  1/28/26, 8:34 AM
• QCM6125 Toyota CHR reboots after using steering wheel controls

  @Javier VF You could kindly update the firmware and MCU to the latest version:G13V1(20251030): https://www.dropbox.com/scl/fi/z47cujybwxdgj15bokfbz/update.zip?rlkey=cbh8x18aszp1vj9pso77u154e&d...

  posted in Firmware/MCU Download Zone

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  Support Dasaita
  1/28/26, 2:54 AM
• Toyota Tacoma 2015 external/internal microphone problems

  @Mike C Thank you for your advice. Please go to Settings > About Machine and send us the current Build Number and MCU version, so that we could better confirm and fix your problem.

  posted in Call

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  Support Dasaita
  1/28/26, 1:24 AM
• zlink/carplay crash repeatedly

  @Alex Twin The firmware version from April 1st, 2025 is indeed the final and latest version available. We really regret that it's not fully compatible with the Iphone 17. We sincerely regret t...

  posted in Zlink(CarPlay/Android Auto/Mirrorlink)

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  Support Dasaita
  1/28/26, 1:22 AM
• Accord 2013 Upper Screen Fuel Information

  @Alex Soria We regret to tell you that the unit could not be changed.

  posted in Honda Vehicles Discuss

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  Support Dasaita
  1/27/26, 7:34 AM
• PX3 Android 7.1.2 MTCE_MX update?

  @murat ozcetin Sorry for the mistake, we would like to tell you that we don't have firmware for Android 7 model, please don't update the Android 10 firmware attached as well. Your issue maybe softw...

  posted in Firmware/MCU Download Zone

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  Support Dasaita
  1/27/26, 7:33 AM
• Update ZLink for wireless

  @Trey Simmons We would like to tell you that wireless zlink not working is also chipset issue, so it should not be firmware update that bricked your radio. We sent you email, and you could kindly ...

  posted in Firmware update Troubleshooting

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  Support Dasaita
  1/27/26, 2:02 AM
• zlink/carplay crash repeatedly

  @Alex Twin You could try the Vivid10(20250401) and inspect if there is any change: Download: https://www.dropbox.com/scl/fi/ffkmhx1eo7mibgg1pj04v/update.zip?rlkey=91a37rat2z5gwmzw1ildgpgc...

  posted in Zlink(CarPlay/Android Auto/Mirrorlink)

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  Support Dasaita
  1/27/26, 1:51 AM
• PX3 Android 7.1.2 MTCE_MX update?

  @murat ozcetin Sorry that we don't have newer MCU version for your radio currently, if you update the following firmware but no luck to get the problem resolved, we suspect it's mostly hardware-rel...

  posted in Firmware/MCU Download Zone

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  Support Dasaita
  1/26/26, 7:57 AM
• IMEI compatability

  @Jonathan Barnes Sure not, our biggest market is US. When you plug in the SIM card, you must restart the Dasaita unit: settings > car settings > factory settings and put "hctreboot" as pas...

  posted in SIM Card

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  Support Dasaita
  1/26/26, 7:49 AM
• SIM recognized, still no data

  @David Hollabaugh 1. Please go to CarPlay settings and turn off the Background connection. 2.You could show us video to demonstrate the situation so that we could better confirm. 3.When yo...

  posted in Network & Internet Settings

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  Support Dasaita
  1/26/26, 7:45 AM
• I have a px6 android 11 that updated to the scout from vivid it did this on its own.

  @Ricardo Contreras We are wondering if it appears to be QR activation code, if so, you could send us a screenshot of it. You could send us your order number to locate more order detail in the meanw...

  posted in Difference Between Firmware & MCU

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  Support Dasaita
  1/26/26, 7:22 AM
• Poor radio reception G13

  @Giampaolo Russo To troubleshoot the FM radio issue, please follow these steps: 1.First, please confirm: Is it only FM radio that has no reception, while AM radio works correctly a...

  posted in Firmware & System Updates

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  Support Dasaita
  1/26/26, 7:18 AM
• Poor radio reception G13

  @Phil H We are wondering if you consider installing a universal radio antenna, if so, please send your address, telephone number and order number to support@dasaita.com. They will arrange a new cab...

  posted in Firmware & System Updates

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  Support Dasaita
  1/26/26, 7:14 AM