@Aaron Valdez Hello. 1.In order to arrange the personnel to follow up on your issues better,please provide us with your Order Number & Purchase Date. 2.To further confirm, please go Se...
@Aaron Valdez Hello. 1.In order to arrange the personnel to follow up on your issues better,please provide us with your Order Number & Purchase Date. 2.To further confirm, please go Se...
@Aramis Gonzalez Hello. Please refet to attached picture.
@Aaron Valdez Hello, Could you provide a video of showing the issue to this email ? team@dasaita.com
@Jacob Hello, Thanks for your reply. Please update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done: ①G12 Version:...
@Aaron Valdez Hello, Thank you for your contact. Can the device recognize files on a USB drive? If you use Safari ,please go to Safari>Settings>General> and uncheck 'open safe fi...
@Aaron Valdez Hello, Thank you for your reply. Regarding to the sound for phoning calls,please update the Firmware & MCU to the latest version via the link below,here are som...
@Howard Rosenbloom Hello, Thank you for your contact. May we know the details for your aftermarket OBD2?
@Dani Reina Hola, Gracias por contactarnos. Cuando la pantalla se ponga negra, intente presionarla para ver si se enciende.
@Mcgyver83 Hello, Thank you for your kind reply. Please take a picture of the current unit on your car to better check the black frame.
@Jacob Dear customer, Thank you for contacting Dasaita. Considering any improper/unnecessary update could be risky, please go to Settings>About machine and provide the following version...
@Alexander Potayenko Hello, Thank you for your details. Regarding to the Andriod 9, we don't suggest to update the system. For any other helps,please get in touch.
@James Reed Dear customer, Thank you for contacting Dasaita. Considering any improper/unnecessary update could be risky, please go to Settings>About machine and provide the following ve...
@Kathy Shuey Hello, Thanks for your reply. Could you provide a video of showing the issue to this email: team@dasaita.com Please also provide your order ID and a picture of Settings>Ab...
@Adam Rosenthal Hello, Thank you for your reply. G13 is DTS system,G12 is DSP system . We don't suggest to update to G13. Here is the firmware for the G12. G12(20241126) https://www.dro...
@Mcgyver83 Thank you for your updates. It’s great to hear that everything’s working well finally!
@Adam Rosenthal Hello, Thank you for your contact. It is a shame that we don't locate your post. Please let us know your concern to better help,thank you
@Dennis Tribble Dear customer, Thank you for your contact. Please update the Firmware & MCU to the latest version via the link below,here are some tips to help you get i...
@Alber Chase Hello, Thank you for your contact. The unit doesn't support the PIP and multi-touch. For any other helps,please get in touch.
@Alex Hello, Thank you for your contact. Here is the latest version for G13 ①G13 Version:Make Sure your unit is QCM6125 Andorid 13 G13(20250903): https://www.dropbox.com/scl/fi/...
@Jon B Thank you for your contact. If you don't would like to use the NOVO app,please go Vivid settings to Off Novo. If not luck,please go to Settings>About machine and provide the fo...