@Freddy S Thank you for your contact. Please try to update the system Android 13 Update  G13 Version：Make Sure your unit is QCM6125 Andorid 13 zst27_sc138_13_(20240903) https://www.dropbo...

@Support Dasaita any new update yet? I can't use the head unit properly 😕 maybe I can switch from scout to vivid or max?

@Keith Guin Thank you for your contact. Please go Settings>About machine and provide the following version information: 1.A clear photo of the stereo's Bulid Number. 2.A clear photo of the st...

I just ordered and installed android 13 8 inch for 4runner amazon order  and the unit loses all audio from android auto randomly , but the am fm radio plays fine . The only way to get audio wo...

@Bruno van der Hoek Thank you for your contact . For the factory speakers ,please only find the red and white connector of AUX input cable ,please see the picture for reference.  Our custome...

2013 Toyota Tundra with JBL amp. Installed G13 unit everything works except for the ability of fade front the back. Appears all audio is only coming through front channel.

Installed my Android 13 unit today in my 2017 Toyota Camry XLE Hybrid. All went well but i have no sound on the rear speakers. I checked the audio settings on the unit. Wiring is somewhat confusing...

@Support Dasaita No, CarPlay is not working. 

@osamu nonaka No problem， for any other helps,please get in touch.

Bonjour, Je ne m'inquiète pas et merci d'avance pour le temps passé pour essayer de résoudre mon problème

@Tyler Martin Thank you for your reply. Is the carplay not working? 

Thank you for your reply. I will keep the amplifier as standard. Thank you in advance.

Long press the application icon on the home screen, drag it to the new location.

📚 The Ultimate Guide to Your Vivid13 Car Stereo System 📚 Your user manual is like a trusty co-pilot 👩‍✈️🧭 for your Vivid13 journey. It's packed with detailed instructions on how to master thos...

@Support Dasaita Radio seems to be all fixed now. Thank you for the assistance

@Support Dasaita thank you! That worked to get the Bluetooth working/phone connected. Additionally, I was able to get the zlink app installed and activated/updated.   Unfortunately, ZLink is...

@Jay Yeager sounds like we're both getting at least some progress with our issues! 

@Darryl Harrell Thank you for your contact. Could you provide your order ID so we could better help? Please note to connect the radio antenna to here.