Firmware update Troubleshooting

160 Topics 0 Followers

SD

firmware update Stuck on Boot Logo? A Step-by-Step Recovery Guide
12/13/25, 6:55 AM • Support Dasaita 3/2/26, 3:10 AM

5

5
Posts

409
Views

SD

Support Dasaita
3/2/26, 3:10 AM

@Tim Kubistek Hello, Have you tried the trouble shootings? May we have your order detail...
SD

firmware update How to Check if You Need the V1 or V2 Update for Your G13 / Vivid13
12/13/25, 7:01 AM • Support Dasaita 12/13/25, 7:01 AM

1

1
Posts

427
Views

SD

Support Dasaita
12/13/25, 7:01 AM

Step-by-Step Guide: Go to Settings > About Machine > Look for the Build Number > C...
SD

Troubleshooting for failure of update firmware
7/13/23, 7:54 AM • Support Dasaita 9/22/25, 8:34 AM

36

36
Posts

4.9k
Views

SD

Support Dasaita
9/22/25, 8:34 AM

@Tyler Hi Tyler, What version of your radio?Or you may provide the order details to us,so that w...
JB

Blackscreen with sound
6/27/26, 10:07 PM • Jonathan Barnes 6/27/26, 10:07 PM

1

1
Posts

15
Views

JB

Jonathan Barnes
6/27/26, 10:07 PM

I have the G13 and have a black screen with sound. I've hit the reset button multiple times. Also...
JD

External MIC How to enable external mic on Vivid 13
8/6/25, 12:45 AM • J Dbis 6/25/26, 10:54 AM

11

11
Posts

300
Views

SD

Support Dasaita
6/25/26, 10:54 AM

@Lukasz GLOWIK Please go to Settings > About machine and send us a screenshot about the curre...
t

Screen Zoomed In
5/4/26, 6:46 PM • tvjjerome 5/4/26, 6:46 PM

1

1
Posts

27
Views

t

tvjjerome
5/4/26, 6:46 PM

Modified some settings the other day, and my screen eventually rotated 90 degrees clockwise and w...
BM

#2025 No sound
8/9/25, 8:44 PM • Barry Metayer 4/28/26, 1:33 PM

6

6
Posts

131
Views

SD

Support Dasaita
4/28/26, 1:33 PM

@snguyen55 It sounds great,we sincerely hope that you will be satisfied with our customer service...
JD

Software Unit is stuck on Dasaita splash screen
1/31/24, 7:37 PM • Jason Do 4/15/26, 11:39 AM

12

12
Posts

367
Views

SD

Support Dasaita
4/15/26, 11:39 AM

@Jason Do Hello, please try to disconnect and replug the all cables.
TS

Update ZLink for wireless
1/20/26, 8:53 PM • Trey Simmons 3/2/26, 3:03 AM

19

19
Posts

447
Views

SD

Support Dasaita
3/2/26, 3:03 AM

@Trey Simmons Hello, Thanks for your reply. Yes, we could see the pictures you received....
TK

Determining firmware
12/23/25, 10:11 PM • Tim Kelly 12/24/25, 3:28 AM

2

2
Posts

151
Views

SD

Support Dasaita
12/24/25, 3:28 AM

Dear @Tim Kelly , Following up on the black screen problem. To help us pinpoint the issue, could...
GB

External Mic Not Working - Honda Civic 7th Gen - HM5599
12/1/25, 7:19 AM • George Burdell 12/2/25, 2:18 AM

2

2
Posts

78
Views

SD

Support Dasaita
12/2/25, 2:18 AM

@George Burdell It seems that your external microphone is defective. We are wondering if you have...
PH

Scout Activation Scout will not move past activation screen after reset
10/8/25, 1:14 AM • Phillip Holt 11/12/25, 6:30 AM

9

9
Posts

409
Views

SD

Support Dasaita
11/12/25, 6:30 AM

@Wesley Hannam Hello. If possible, please use other phone's hotspot to test how it goes. ...
CB

2017 Honda Accord Touring with
10/29/25, 10:57 PM • Charles Bikle 11/7/25, 8:42 AM

2

2
Posts

74
Views

SD

Support Dasaita
11/7/25, 8:42 AM

@Charles Bikle Hello. For further confirmation, please tell us whether the FM radio doesn...
RM

Black Screen but can hear music
1/22/24, 9:53 PM • Robert Miernicki 10/31/25, 9:35 AM

4

4
Posts

436
Views

lp

luigi perricone
10/31/25, 9:35 AM

Anche a me succede la stessa cosa più o meno, come da foto in allegato come posso ri...
PV

firmware G13 Vivid13 Vivid 13 reverts changes on reboot
8/4/25, 5:15 AM • Paul V 10/24/25, 1:27 AM

7

7
Posts

271
Views

PV

Paul V
10/24/25, 1:27 AM

@Jon B No I never could figure it out. Ended up just switching to the standard Dasaita firmware a...
KW

#blackscreen #2025 2017 Tundra Android 13 Black Screen
9/29/25, 6:14 PM • Kent W 10/12/25, 12:33 AM

5

5
Posts

208
Views

KW

Kent W
10/12/25, 12:33 AM

@Support Dasaita thank you. Email sent.
FC

No sound after some minutes. Must reboot !
8/26/25, 6:27 PM • Fabien Cerkownik 9/17/25, 9:59 AM

13

13
Posts

389
Views

SD

Support Dasaita
9/17/25, 9:59 AM

@Fabien Cerkownik To better follow up the issue with you,please contact: office@dasaita.com
GC

px6 DSP Audio Regolazioni audio in VIVID 11 funzione CUT FREQ
9/9/25, 8:35 AM • Gennaro Costanzo 9/17/25, 8:12 AM

6

6
Posts

114
Views

GC

Gennaro Costanzo
9/17/25, 8:12 AM

@Support Dasaita Non ci sono risposte al mio quesito?
MH

Screen changes from day/night, shows AC settings and door ajar icon constantly
9/8/25, 4:34 PM • Marc Hansen 9/10/25, 1:24 AM

2

2
Posts

55
Views

SD

Support Dasaita
9/10/25, 1:24 AM

@Marc Hansen If possible to take a video of showing that issues,so that we could better confirm....
M

PX6 latest firmware CPU temperature too high
8/27/25, 5:18 PM • Mcgyver83 9/1/25, 10:15 AM

3

3
Posts

108
Views

SD

Support Dasaita
9/1/25, 10:15 AM

@Mcgyver83 Dear customer, If possible to provide a pic of showing the issue for us ?

1 / 8
2
3
4
5
6
7
8

Latest posts

JB

Blackscreen with sound

Latest: Jonathan Barnes 6/27/26, 10:07 PM

Firmware update Troubleshooting
SD

How to enable external mic on Vivid 13

Latest: Support Dasaita 6/25/26, 10:54 AM

Firmware update Troubleshooting
LG

How to enable external mic on Vivid 13

Latest: Lukasz GLOWIK 6/16/26, 4:02 AM

Firmware update Troubleshooting
t

Screen Zoomed In

Latest: tvjjerome 5/4/26, 6:46 PM

Firmware update Troubleshooting
SD

No sound

Latest: Support Dasaita 4/28/26, 1:33 PM

Firmware update Troubleshooting