@Al Olivares 2. Long press the icon and move them. 4.  Hi, please refer to the video. https://www.dropbox.com/scl/fi/gog9akj0b0biyai3brhiz/change-time-zone.mp4?rlkey=mlij8f1jl1fgbuil0lpy6xh...

@K D Please remove the external mic and check if the side could hear your voice via internal mic, your cooperation will be appreciated.

@Piotr Adwentowski We are wondering if your head unit is Max10 or Vivid 10, we may guide you through and update of the system.

@Moaz AbdEldayem Please let us know your location, Europe or USA?

@Philippe Marsteau Sorry that the internal Mic could not be disabled unless you remove it. Please kindly take a photo of the your order number and your current MIC so that we could check and give y...

@Mike Justis there is no need to install the OEM bracket on the head unit, you could see the video intruction that we sent you. As to the widget adding, please refer to the following direction. ...

@Al Olivares you mean that you could not see the temperature or the OBD information on the stereo?

@Parker B Yes, you could use the top screen like OEM, change the wallpaper in the Control Settings on the home menu.

@Al Olivares Sorry, you need to download the file through a computer and update via a USB.

@Brent Rivers Have you successfully updated the BT module via the instruction that we sent you?

@Nick O We will reply you via email, thank you for your patience and cooperation.

@Chris Justice This feature is for head unit which has LED touch key, if your head unit is 12.3 inch or the HA2220, you may have no access to change it.

@jay g We are sorry that the problem is hardware associated, if you want to get it repaired, you may need to return it to our Chinese warehouse and then we send back to the manufacturer to return....

@Iain Sherrit Please let us know which apps you need to reinstall, we could send u the APKs, if you want to install Torque, just to go APKinstaller > OEM and intall it.

@Randy T Could you please send us a screenshot to show us what you have put into the USB?

@ZAKI KADOURA Fix the issue where parts of the music icon and radio icon on the main screen are unresponsive to touch. Resolve CarPlay call quality issues, including echo and static noise durin...

@Support Dasaita Good morning, could you help me too? I have posted screenshots above, and I would need an activation code, since when resetting\updating the radio it asks me to activate it, despit...

@Mike Van Eeckhoutte Could you please shot a video to demonstrate the situation that you mentioned, so that we could diagnose and offer you more appropriate instruction. Your cooperation will be ap...

A greetings, I'm having the issues of: -cannot set splash screen or wallpaper. Does not let me pick from device. I click +(from device) and nothing happens. -Adding waze to app bar launches maps...

@Support Dasaita   Do you have any solutions for me? Do you need more details?