Troubleshooting

Self-help guide for diagnosing and resolving common issues.

59 Topics 0 Followers

Navigation & Map & GPS

10/16/26, 9:35 AM

50
Topics

327
Posts

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Support Dasaita
10/16/26, 9:35 AM

@Injineer Hello. To better assist you, please record a short video showing the is...
SIM Card

9/18/26, 2:23 AM

26
Topics

278
Posts

SD

Support Dasaita
9/18/26, 2:23 AM

@DJ Horton We understand your concern. We suggested email only because some troubleshooting may...
Other system technical supports

7/28/26, 12:51 PM

14
Topics

104
Posts

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davidjenkins7473
7/28/26, 12:51 PM

That sounds frustrating. Hopefully it's just a simple electrical issue.
No Power(Restarting/Ramdom Reboot)

7/3/26, 9:18 AM

73
Topics

514
Posts

SD

Support Dasaita
7/3/26, 9:18 AM

@Heber There is no separate setting to switch between the internal and external microphone...
Apps(Applications)

10/16/26, 9:21 AM

51
Topics

289
Posts

SD

Support Dasaita
10/16/26, 9:21 AM

@Mcgyver83 Hello. Please check if you have selected the correct region:Go to Settings >...
Bluetooth

8/21/26, 8:03 AM

73
Topics

552
Posts

SD

Support Dasaita
8/21/26, 8:03 AM

@Barry Hi Barry, For a complete shutdown, go to Settings and set the timer to the minimum： ...
Settings

7/23/26, 6:27 AM

76
Topics

521
Posts

SD

Support Dasaita
7/23/26, 6:27 AM

@Oscar Martinez Hello.Please try to do as follows:Go Settings > CAR > Extra settings...
Factory Rear Camera/360/Lane watch

9/10/26, 3:26 AM

42
Topics

264
Posts

SD

Support Dasaita
9/10/26, 3:26 AM

@Scott Gardner Plus: Also please make sure the setting is set OFF: Settings > Car > ...
Radio

10/16/26, 6:39 PM

35
Topics

203
Posts

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james30263
10/16/26, 6:39 PM

@Support Dasaita Here you go.
Touchscreen

7/29/26, 7:24 AM

40
Topics

197
Posts

SD

Support Dasaita
7/29/26, 7:24 AM

@Richard Oliver
Internet(Wifi/Hotspot/4G LTE)

9/5/26, 6:18 PM

41
Topics

248
Posts

MP

Marco Previtera
9/5/26, 6:18 PM

Hello, I have a G13 unit installed on my 2020 Honda Hr-V. I've had it for a few weeks now, and it...
Audio(Amplifier/Speaker)

8/5/26, 1:29 AM

77
Topics

540
Posts

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Support Dasaita
8/5/26, 1:29 AM

@Amy Crocker Dear Amy, Please go to Settings > About machine and send us a screenshot about t...
Zlink(CarPlay/Android Auto/Mirrorlink)

10/16/26, 11:31 PM

219
Topics

1.9k
Posts

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wan_bill
10/16/26, 11:31 PM
Call

8/21/26, 8:16 AM

49
Topics

406
Posts

SD

Support Dasaita
8/21/26, 8:16 AM

@Jack P Please update the Firmware and MCU to the latest versions using the links below. F...

SD

How to Set up CANBUS type
6/30/23, 7:52 AM • Support Dasaita 8/21/26, 8:23 AM

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7.6k
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SD

Support Dasaita
8/21/26, 8:23 AM

@Charles Buda Hi Carles,If possible provide a video of show the Flashing odometer?So that we coul...
SD

How to setup steering wheel control
6/30/23, 7:42 AM • Support Dasaita 12/31/25, 5:33 AM

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12
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TacomaOwnerAtl
12/31/25, 5:33 AM

I am not able to program steering wheel keys although I have "Steering Wheel assign" set to "Can ...
SD

Why doesn't GPS work？
7/3/23, 8:13 AM • Support Dasaita 3/11/24, 2:59 AM

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3
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349
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Support Dasaita
3/11/24, 2:59 AM

@Mike Justis Please go to Settings > Car > Navigation > GPS monitor to see the GPS signa...
SD

Why doesn’t my steering wheel control function?
7/3/23, 8:12 AM • Support Dasaita 7/3/23, 8:12 AM

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1
Posts

384
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SD

Support Dasaita
7/3/23, 8:12 AM

1)Please check if there is some bending pin on the cable. And please check the if there is some b...
K

Skip button doesn't work from steering wheel for Spotify app
10/15/26, 12:51 AM • KS 10/16/26, 9:57 AM

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2
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12
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SD

Support Dasaita
10/16/26, 9:57 AM

@KS Hello. In order to help you better, please go Settings > About Machine, then ...
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Application "Google Play Service" keeps crashing.
10/11/26, 8:07 AM • pekopeppe 10/16/26, 9:29 AM

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2
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27
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SD

Support Dasaita
10/16/26, 9:29 AM

@pekopeppe Hello.Please check the update tutorial below then give it a shot. Update File:...
JL

Issues with 2023 Ford Maverick XLT
9/9/26, 6:54 PM • Justin L. 9/28/26, 6:50 AM

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7
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84
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Support Dasaita
9/28/26, 6:50 AM

@Justin L. Hi Justin, Since your vehicle uses multifunction steering wheel button combinations,...
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G13 8G DTS - Volume knob increases volume in either direction
9/18/26, 4:57 PM • gairy 9/28/26, 3:00 AM

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4
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54
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Support Dasaita
9/28/26, 3:00 AM

@gairy Hi gariry, Set to "3 20K/10K ADC is correct. Could you please record a video for us?Plea...
k

Need 14-pin RCA connector pinout for Dasaita MTCE PX5 (Board: HC-PX5-REV8.0)
9/25/26, 7:34 PM • k_domanski 9/25/26, 7:34 PM

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k_domanski
9/25/26, 7:34 PM

Hi everyone, I lost the original 14-pin RCA harness/cable for my Dasaita MTCE PX5 head unit and ...
JT

Front line level outputs dropped to near zero
8/23/26, 1:46 PM • Joseph Toomey 8/28/26, 10:10 AM

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5
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SD

Support Dasaita
8/28/26, 10:10 AM

@Joseph Toomey Hi Joseph , To better follow your question,we just sent the message to your...
MF

External Microphone
7/6/26, 9:10 PM • Mark Fabela 7/24/26, 6:29 AM

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12
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223
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Support Dasaita
7/24/26, 6:29 AM

@Richard Oliver Hello. We will forward your situation to our technician.Once we released ...
G13 intermittent disconnects from Phone using either Bluetooth or USB connection.
7/17/26, 11:23 PM • Michael Martin 7/21/26, 10:14 AM

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5
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114
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SD

Support Dasaita
7/21/26, 10:14 AM

@Michael Martin Hello.Please check the update tutorial below then give it a shot. Update ...
JR

toyota 4runner G13 Screen Lock Pin Code on Startup/Boot
12/8/25, 7:35 PM • Joseph Rohan 7/16/26, 8:54 AM

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7
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477
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SD

Support Dasaita
7/16/26, 8:54 AM

@Joshua Bunting Hello.If it doesn't display the Zlink App after the factory reset, please ...
s

2014 Ram 2500 No sound from front door speakers and static at higher volume
6/8/26, 2:04 AM • slfd9142 7/14/26, 12:39 AM

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2
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48
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C

Cory
7/14/26, 12:39 AM

Any luck with yout issue? Did they send you a new unit or cable?
C

2006 Toyota Camry XLE with JBL no NAV - Speaker Distortion - Ground Loop Noise
6/21/26, 12:46 PM • Cory 7/14/26, 12:38 AM

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2
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65
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Cory
7/14/26, 12:38 AM

Update: Dasaita sent out a replacement cable DXY059, but now I have no sound at all. The interfer...
IG

Black Display Vivid13 Vivid13 Black Screen
7/5/26, 6:49 AM • Israel Garcia 7/8/26, 8:25 AM

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5
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186
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SD

Support Dasaita
7/8/26, 8:25 AM

@Israel Garcia Hello.Thanks for your update. We have arranged the personnel to follow up ...
a

Can't connect to cell phone via USB
5/25/26, 1:47 AM • adventurelust1955 5/26/26, 12:29 PM

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3
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101
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adventurelust1955
5/26/26, 12:29 PM

@zoelilly71 hi, thanks for replying. I really need to know if it is possible to connect to cell d...
CM

Issues with SIM card and random things not working
5/5/26, 6:17 PM • Chris Mayes 5/6/26, 1:00 PM

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2
Posts

94
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CM

Chris Mayes
5/6/26, 1:00 PM

I resolved this issue. It was an app that i installed causing a conflict with the built in launch...
A

Problem #bluetooth Pedal Commander Bluetooth Connection Issues
5/1/26, 4:55 PM • ATB 5/1/26, 4:55 PM

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1
Posts

50
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ATB
5/1/26, 4:55 PM

I have purchased a Pedal Commander (PC) throttle controller for my 2014 Toyota 4runner and I have...
RI

2017 (9th gen) Honda Accord steering wheel phone controller not working
4/27/26, 10:25 PM • Raul Ignacio 4/27/26, 10:25 PM

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1
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49
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RI

Raul Ignacio
4/27/26, 10:25 PM

Can anyone help me sort out why my steering wheel controller for answering, hanging up calls and ...

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