@john bogianou Please kindly let us know your order number so that we could locate more detail and give you instruction.

Just installed my G12 in our 4Runner.  Have a volume/loudness setting question.   When I have the volume turned all the way down to its lowest setting...it's still too loud on occasion. &...

@Support Dasaita i took the unit out today and tried every usb. Same result.

@Support Dasaita OK, I understand. So, even though it has Zlink installed, there is no way to make it work? Is it just because it cannot be activated/licensed or does it just not work at the hardwa...

Hey everyone, I upgraded my px6 Max10 to Vivid10....the firmware was apparently Vivid 10. The install went smooth. I use the radio for android auto. It worked the first time, but after switching to...

@Support Dasaita the "right turn button" is working fine (it's what I've been calling the "lane watch button"). If I press it when the turn signal isn't on, the lane watch camera turns on as expec...

@Support Dasaita 

Hiya, just tried using Google Maps, still no map on the left widget. Is there something I need to do to set that up first?  

Hi. Is this canbus apk only for honda accord use? I have the same problem with my honda hrv 2016. I installed the G12 unit 3 months ago and the control Settings App is not modifiable.

@Erik Anderson Our engineer said that the canbus support the right turn button on and off, you could go to Factory Settings > enter logcan and check if the button could work and there is code on...

@Erik Anderson We have forwarded your issue to the manufacturer and await for their reply. Your cooperation will be appreciated.

@Erik Anderson Please download the followng canbus file. https://www.dropbox.com/scl/fi/8kicrkrril99qbgafo2m6/HCTCanBus138_12.apk?rlkey=d2fr4b170jzb7ks2gbs38k3tw&dl=0 Then go to APKinstaller ...

@Joshua Buck We are wondering if you could send us a photo of what file you put into the USB, we will check if the format and the name is correct or not. Besides, we are wondering if you have alrea...

@Joshua Hall We are glad to know that your problem finally got fixed, would you kindly leave a review of the head unit you bought which will be highly appreciated.  Here is the listing of it....

@Adam Rosenthal We are wondering if you have update the Bluetooth Module to the latest. 1.Please download the bluetooth model. https://www.dropbox.com/scl/fi/jrya42umgerwzjo8atxtx/zlink5-hengchan...

@Brandon Mouton Sorry for the late reply as to the jet lag. Please kindly try our suggest above.

@Brandon Mouton You need to update the MCU, here is the hmcu file. https://www.dropbox.com/scl/fi/0ksub1bba94rm8ttxfikv/hmcu.img?rlkey=bx8j6osl48uf8nxr6qwbb8zmv&dl=0 Please go to Settings >...

@Randy T We check our system, the head unit that you sent you do not support zlink, you could also check the listing of you order, we have not mentioned anything about this feature.

@Philippe Marsteau You can press the steering wheel voice command button and follow the verbal prompts initiate a call or you can press the off-hook button on the steering wheel to bring up the pho...