@Jacques BrownHave you completed the update of firmware G12(20240513)? 

@Ben Snow Hi customer, we sent a post in the forum and apologize for the mistake of sending the wrong firmware via OTA. Would you mind downgrading the firmware to the previous one: 20240513. zst27...

@Saad Zaman Hi there, our head unit G12 doesn't support wired carplay, it support wireless carplay, hope you could understand and our listing has indicated this feature.

@Saad Zaman It will not turn on the radio if you have close it when you turn off the ACC. Would you kindly close the radio app when you turn off the ACC?

@destiny perry We are wondering if you consider update the firmware to the latest. Vivid 11 Version Make Sure your unit is PX6 Andorid 11(The left widget's map could be customized, suggest Go...

@Aidon Shearman Sorry to tell you that our current version of the Android 10 software is relatively stable, and we do not plan to release further updates for this version. We hope you can understan...

@Jonathan Blackwell  1.Sorry that iMID screen is controlled by the TFT box, it could not sort out the lane watch mirror on that screen yet, none of the after-market head units could support t...

@Randy T Max10 could support, we must have mess up your issue, please kindly let us know if your order is 111-8220559-4931409 and model is HA5457-W11. If yes, it did not support zlink.

@Joshua Buck Both steps could help update. It will normally give you the option to update. Or you could follow the step of how to update it. https://www.dasaita.com/community/forum/topic/37249/how...

@Jacques Brown Here is the instruction of how to install. https://www.dasaita.com/community/forum/topic/37249/how-update-firmware Note: you need to download the file through a computer or laptop.

@Joshua Buck Download the firmware through the link below. firmware 20240513: https://www.dropbox.com/scl/fi/0ksub1bba94rm8ttxfikv/hmcu.img?rlkey=bx8j6osl48uf8nxr6qwbb8zmv&dl=0 Here is the in...

@Ezra Williams You need to download the hmcu file from the laptop or computer. Then you could go to Settings > System > MCU update to update the MCU.

@ZAKI KADOURA We are wondering if you must reboot the head unit every time you want to use the ampflifier after you have updated the firmware 20240513. Your prompt reply will be appreciated.

@Antonio Catalano Thank you for your feedback, we will keep testing the 20240530 and and once it get stable, we will upload to the OTA ASAP.

@Randy T Have you kept the previous firmware? If you mean it could use zlink before, you could try to roll back to the previous one, our manufacturer did say this version could not support.

@Jacques Brown after I download the zip file to a usb drive, do I simply plug it in and the head unit will automatically see it and give me the option to update? Or do I need to find it through the...

@Joshua Buck It's better to downgrade and wait for the true update than to stick with a broken version. It might be a while before they release the true version. I know its a hassle to get to the U...

@Jacques Brown thanks for the instruction. I agree that it fixed the microphone issue, which is nice. I too can force the zlink to connect so it's tempting to leave the new version installed. It wo...

@Support Dasaita I have not replaced the head unit. I also saw that the head unit was listed as MAX10 but it has always been Android 11. As you saw, the build number of the default build that came ...

@Support Dasaita Thank you for getting to us about the update 👍