Please note that the F cable is the ACC wire of cable CB008, which must be connected to the F1 or F2(only for Navara) wire. If it is not connected to either F1 or F2, there will be no power, and th...

Amazon said I need to contact you to return it

@Chan C Please let us know your order number and provide us the followin information. 1.A clear photo of the OEM Radio.2.The specific car Model ...

@Michael Uribe Hi there, usually CarPlay volume is linked to the system volume. Have you tried playing music through CarPlay to check? If the Bluetooth call volume is difficult to hear, you could a...

@Mateusz Czerniakowski Normally if the pessenger side temperature does not display on your OEM screen, it will not display on our screen too.

@Mateusz Czerniakowski We are wondering if you could see both air conditioning display on your OEM screen. 

@Mike Van Eeckhoutte Please kindly let us know your current version, is it version 20240322?

@Michael Underhill We are wondering if you could try update the vivid 10(20231102)version to check if the wireless Android auto could be fixed or not.  Vivid 10 Version: Make Sure your u...

@Ryan Ouellette What's more, we are wondering if your MCU is 4.11, if no, please update it to 4.11. https://www.dropbox.com/scl/fi/c1xr7zpqpham59rjv4k61/hmcu.img?rlkey=efj9n5chzyr7omhll4eqv7b4b&am...

@Ryan Ouellette Our engineers have diagnosed the issue and found that it is zlink's issue, they are studying now and will fix it asap.  You could try to update the BT module and zlink firstly...

@Jesus Sancer Have you tried other USB connectors? As you know, you could try the OEM USB, dual USBs, Single USB, and the SD slot.

@Mirko Spez Please kindly connect your phone's bluetooth and dial ****** to check the current bluetooth version, you'd better send us the screenshot. We woud like to guide you through an update of ...

@Gary Crumly Please follow the step to check if  you could enter the recovery mode again. 1.Remove the car’s Radio fuse and wait for 3 minutes. 2.Reinsert the fuse and simultaneousl...

Ok I think I gat it. By the way are we doing an exchange or money back? https://www.dropbox.com/scl/fi/7ejssdpgz8mp273pdr3g8/IMG_3811.MOV?rlkey=7xrd49clcjvjuh5y5zrs3zzk8&dl=0

Over the past months of updates I've noticed a huge shift in how the audio is handled in the G12. The EQ and DSP has changed, there is huge difference in bass, I have to crank it up almost all of t...

I recently purchased the G12 unit (upgrading from my previous G10 unit). For some reason the system sound is very low on it especially when comparing it to my previous G10 unit. The radio sound has...

sorry for the delay. I couldn't find anyone with an iPhone to carry out the requested test. How can we continue to solve the problem with Android?

@Support Dasaita of course i dont have any other USB connect

I'm having the same issue and thought it was the microphone. I bought the Dasaita Microphone Adapter 3.5MM For Android 12 Head Unit and a high-quality Sony microphone, and the call quality did not ...

Hello, I have got one last thing that bothers me in Daisata HA5901 Unit. Camera 360 works fine with new canbus. But the last thing to improve is air conditioning display for passenger side on Head...