@Carlos Guerrero Please kindly try to update the firmware to the latest. Vivid 10 Version: Make Sure your unit is PX6 Andorid 10(Scout maps are only available for the US and will be hidden in...

@Gary Crumly We are wondering if you could follow the step and check with your head unit. If still no luck to get it on, please kindly let us know and we will forward to the mannufacturer for furth...

@MICHAEL VASQUEZ Please update the firmware to the latest. https://www.dropbox.com/scl/fi/v7707hov1gkj950zpt0pc/update.zip?rlkey=h0qynk6ehsy91yto3ka4frgt0&dl=0 Here is the instruction. https...

@Daniel Alvarado Hi there, please update the MCU to Version 4.09 and rebooth the head unit to check if the problem could be resolved or not. https://www.dropbox.com/scl/fi/7v9tksr64ugrn4u1z9...

@Daniel Alvarado We are improving the zlink now, once there is new software, we will update for you. Your patience will be appreciated.

@Juan Perez Click to get Spanish G12 Manual

@Diego Micheli We have vivid11 firmware which is released on Y2024. Here is the link for it. https://www.dropbox.com/scl/fi/c8rkr7qqur4msu60fd4hx/update.zip?rlkey=7lakfyq7j46zqm8gslv4qx8i0&dl=...

@Nelson Vega Sorry that we may have missed your message due to the heavy season. We found that you said the the head unit could be turned on randomly, could you go to Settings > About machine to...

Ok I've done enough. I removed it and am sending it back. I don't know if I just got a bad one cause now it won't come on at all! I checked and the fuse is good and when I press a button it beeps b...

@John Donnelly Hi there, would you kindly find the USB adapter in our parcel and then connect it, we could not exclude it's incompatiblity issue. Your cooperation will be appreciated.

Thank you.  I did not see the USB adapter in your picture on  your website, and notbody shared a linek, so I purchased the AXUSB-TY6 Toyota 2020 on up USB Connector from Axxess.  Whi...

@Support Dasaita still waiting for a response?

hola tengo el mismo error, podría activarme el código QR?

I'm having the same issue after an update. Could you please help me with the activation? Thank you.

@Support Dasaita 10

jj  

he tenido una actualización automática....pero waze continua sin ir ( he de deshabilitar cada vez que quiere usarlo uno aplicación se Google) comentado en el foro el men&uacut...

Hello dasaita support , I also have a rav4 with a g12 headunit with same issue.  I tried all the above steps with no better results.  Other than this issue ,the unit is great!

@Wilson Lee I have this same exact problem with every firmware update, same exact error message. Did you ever find the cause of this error?