Here is the log file: https://www.dropbox.com/scl/fi/l21vudxxr84mn4ipef8l4/2024-03-01-23-56-42_android.txt?rlkey=8al8o2h9iaor40g1i060setrl&dl=0
I'll work on creating that log now
I just tried using carplay and now it looks like both the media audio and call audio do not work, does that indicate a different kind of issue?
Hi, Having issues. Using with Android Auto... 1) Blutooth keeps dropping, or takes forever (5-10) min to connect. If connected the sound get garbled sometimes. This is to the point tha...
@Support Dasaita sent to your support email.
@Support Dasaita Yes, that's correct! The option is on, but the issue still persists. As well as the carplay audio cutout issue that happens when I'm dirivng normally.
@Support Dasaita After the 3.14 MCU update the unit has been working perfectly. Bluetooth connects fast and all other functios seem to work as expected. I had a problem a few months ago where the m...
@Tony T OK, you could send us the log file to our email suppor@dasaita.com
@Support Dasaita 2015 Honda Accord EX Sedan 2.4L OEM Head Unit Front OEM Head Unit Back * I'm still in the process of making a video of the functions that work and also the operation ...
@Thomas Cox The manufaturer said that they also need a video to demonstrate the situation that you mentioned more detailedly. When you are in Carplay, you could use the phone but could not hear any...
@Tony T If still no luck, we are wondering if you could try to switch the Wifi ant to the 4G position to check if the signal improved.
@Thomas Cox Please follow the step to replicate your situation and print the operation log so that we could forward to the manufacturer for further instruction. https://www.dropbox.com/scl/fi/g...
Also, if there's any way to resolve the issue within the next 8-10 hrs it would be greatly appreciated!
Yes, I've tried on both my android phone (android auto), and on an iphone (car play)
@Thomas Cox Hi, one more question, we are wondering if you have changed the phone to another to check if the carplay audio or the android auto audio have the same issue. We want to exclude the issu...
@Tony T Hi customer, we are wondering if you could connect the wifi ant to check if the connection could be more stable.
@C L Do you mean that it's on but the issue is the same?
@Thomas Cox We have reflected your issue to the manufacturer and once getting their reply, we will let us know.
