@Alberto Ramirez In this case, we are wondering if you could go to the general of the iPhone and forget the device then reconnect the zlink. If no luck, please kindly go to System and Factory reset...

@Jason B Let me further repeat your issue. After successfully pairing the phone with the head unit, when the vehicle and head unit power down, the Bluetooth module remains connected to the phone...

@Jose Cruz We would like to tell you that we may release new firmware of vivid which could customize the left widget to map at the end of FEB, would you kindly wait a few days for it and you could ...

@James Mueller Hi customer, your firmware(Build Number 20230728) is an old one whose bug has already been solved in the latest one. Please update our latest firmware. Vivid 11 Version Make Su...

@Robert Ball We have already escalated the issue to the manufacturer. However, it seems that they are currently on Chinese New Year holiday and unable to test the problem at the moment. We kindly...

@Annette Catala As the warehouse is currently closed for the Chinese New Year holiday, we expect them to resume operations around mid-February. Once they are back in the office, we will prioritize ...

I made an order and you guys send the wrong harness. I need a CB047 cable for my radio. My order is SP-DA 4571. You guys stated on your page to choose the correct model of the radio and harness for...

@Support Dasaita this describes it perfectly. I've tried it with a Galaxy 22 ultra and Pixel 7. I'm using a recently purchased PX6 with Android 11 on it in teh MAX fw config.    Bluetoo...

@Support Dasaita Zlink is no longer connecting wirelessly to Carplay.  THis was before I did the Vivid update to Scout which removes the map from the widget on the home page of the classic vie...

https://www.dropbox.com/scl/fi/eazfsh6c9g22wor3x8j6g/20240206_102009.mp4?rlkey=b160kdzwoxyo01ni2oi4l4q8h&dl=0   Here is a video of the waze button opening google maps

Here is the forced update image that dasaita is trying to push OTA  

Also, here is a video of how dark my bavkup camera has become, before updates it was nice and bright and clear. https://www.dropbox.com/scl/fi/4jjjonjyy4yccvwylgbxr/20240206_100540.mp4?rlkey=xdqt0...

Here is my order number,  Order SP-DA3085 I purchased it Feb, 1 2023 Here is the photo you asked for.  Keep in mind I downgraded back to the NON scout version, as it disabled my usb po...

Translator           Hace unos dias instale mi nuevo reproductor y noto que cada 10 minutos exactos se desconecta el carply y regresa a la pantalla de Inico d...

@Support Dasaita no, this does not help. I tried leaving the microphone hanging from the rear view mirror so that it was not mounted to a hard surface with the same result.  I do have another...

@Support Dasaita Thanks for your swift reply. Yes, it was like that since beginning. I will try to update the firmware during the weekend.  

@Brian Shetron We are wondering if you have tried the troubleshootings: https://www.dasaita.com/community/forum/topic/103515/troubleshooting-for-failure-of-update-firmware  

@Robert Ball Hi customer, we are wondering if the video to get improve your issue. https://www.youtube.com/watch?v=wtAIJb4p__g  

@Bob Smith We have sent you an email about the issue, please kindly send us your order number via mail.