Hello, My unit indicates there is a Scout software update to version 3.7.26. The update says it has "New Map Design" and "Safe Routes"  I have the offline Scout file that I downloaded and ins...

Good evening, the latest updates provide Scout both in combined mode and with the latest as a navigator that appears (Except error Scout works with US,CA and MX maps)in the launcher of the first sc...

@Support Dasaita I think I figured out the issue. I had a USB flash drive attached to the USB port. I just happened to notice, when I hit a bump,  a message on the unit that said "USB Device U...

Jeg vil gerne have sendt IGo kort. 1000 tak 

1) There is no radio antenna inserted. 2) Please ensure that the radio antenna is properly plugged in. Try inserting the antenna multiple times to establish a reliable connection. 3) The signal...

Please go to check if the WIFI antenna has been connected correctly. Go to factory reset the head unit.  

How Connect the bluetooth on your phone? 1:Open phone settings and enable Bluetooth in the settings. 2:Search for Bluetooth devices and find the stereo's Bluetooth for pairing. 3:Enter...

@wada abo We are wondering if you could replug the cables again.

Please go to Settings > Car > Drving setting >Watching video> “Allowed” Note: For the purpose of ensuring driving safety, watching videos while drivi...

I installed it accoring to installation manual, the powe was off.

@Support Dasaita whe I choose option 8 it show a list of types, when one should I use? I have check engine light set when I connect the head unit, and it goes off when I disconnect it

@Support Dasaita buenos días y gracias por contestar. Pero como haría para cambiar de mapa? Podríais indicarme como se haría las desinstalación e instalar en la p...

@Max Auer We are wondering if you are still interest in our Head unit, out G12 has been launch now which has higher configuration than the Px6 unit.

@Juan Carlos Yagues Blasco We have replied you in the other topics, please kindly take notice.

@Javier Moreno You could unistall the scout map and use the pre-installed Google map or you could contact with our customer service for Igo map, we will install the igo map on the head unit for the...

@Em D We are wondering if your procedure is not correct. Could you please shot a video of how you proceed the update so that we could diagnose accordingly?

@Juan Carlos Yagues Blasco Please go to Factory settings > enter "126" > Voice and raise the volume of the Mic.

@Christopher Rains Our engineers are still studying on the issue that you mentioned and will improve in the future. 

@Rene Madsen Mente du, at dit problem er blevet løst efter opdatering af firmwaren? Eller du vil stadig have det seneste IGO-kort i Europa

@Zeek World Sorry that the file is wrong, please try this one. https://www.dropbox.com/scl/fi/srgrpik0i2e09d5hfeng0/update.zip?rlkey=ap62mqz8cz4thb3q9ju8h9zao&dl=0  There is no need to ex...