Hi, Can you please supply support numbers to call and support hours?  I've waited on chat with no responses,  I've updated my forum questions, and am still awaiting someone to answer.&nbs...

Hi! Need help for 2016 toyota highlander canbus setting , i install looks awsome my problem is my steering wheel wont work already do my own reseach on google still failed my steering, i planning t...

Hello This issue has persisted since I purchased the unit.   Order number 113-9648414-4347446 Thanks

@Support Dasaita  ### FRONT RIGHT SPEAKER PROBLEM ## Videos related to front right speaker problem: https://youtu.be/9wksGZkTrcM https://youtu.be/22tdaXGtjYol Maybe in near future i find ...

@Kegan Stack the problem is that your unit is not detecting the triggering of reverse camera. Normally the canbus box is the device that detects such condition and sends the 12v signal to the unit...

@Support Dasaita Hi, I currently had MAX11 20230103 version and the latest MCU 3.78. 

Hello everyone, I have a vivid 11 installed in my 2010 tundra and working through issues with it. The first one is I'm trying to figure out how to get the backup camera screen to pop up when I put ...

@Support Dasaita I am able to press and hear/feel the rst button click. The button lights then flash/blink but nothing happens after that. Are there any other steps I should be doing when attemptin...

@Support Dasaita - Hi, I have the Linux/Dasaita 2007-2011 Honda Civic kit, it came with a replacement dash panel with built in Dasaita 9" touch screen C-Play/Android system.  I have uploaded m...

I ordered this unit on Amazon, I do not have an order number.  The other problem I'm having is, the AM channels do not work at all, and when I set all of my FM channels, they do not stay, when...

@Randy Wong Hi there, please let us know your order number so that we can better help you. Is your head unit with c-play system.

@Nate Sanders We are wondering if you have make the RST procedure accurately and we have sent the tips for you. Please let us know you can see the factory reset. If it works, we will provide update...

@Sean Harrington Please kindly let us know how long does the situation that you mentioned above occur and we are wondering if you can update the version of the system. Could you please let us know ...

@Tony Ye Considering any improper/unnecessary update could be risky, please go Settings>About machine and provide the following version information: 1.A clear photo of the stereo's Bulid Numbe...

@Stefano Introini Do you mean that the red circled information shown on the screen all that time.

@Mike Van Eeckhoutte We are wondering if you can update the version to the latest and the MCU as well to get the problem solved. Here is the download link. Update file: https://www.dropbox.com/sh/...

Still waiting for the MAX11 update 

@Felix Checa Perez We would like to tell you that the A/C information will only occur when you operation the air condition. Please kindly let us know if you can see the information on your OEM head...

@Max Auer We would like to tell you that our new version which will be launched next month could surely meet your expectation.  Firstly, the G12 is configured with Qualcomm 665 which has ARM ...