@Adam Lawrence  Hello. If possible, could you please try to check if the ribbon and the board for the hazard are connected properly. For further confirmation, please tell us whether the...

@John Donnelly  Hello. Please try to delete and reinstall SXM App to see how it goes. If no luck, please record a video about the issue then send it to our email, and indicate your Ord...

@SWebb  Hello.For your information, it doesn't support to update to Vivid12 from Vivid11.To avoid resulting in bricked unit, please do not attempt to the update operation.

@Brian Strickland  Hello. Please check the update tutorial below then give it a shot.-----------------------------------------------------------Update File:  System Firmware-G13-202...

@Giovanni Carollo  Hello. If you tried to do the update but it still not work, it might be a hardware issue. If you are considering ordering the latest Android 13 item, our team remains rea...

@David Hollabaugh  Hello.Sorry for there are no rearview mirror brands can be recommended.We suggest that you can try to search the related products on Amazon.

Hello.Please try to do as follows to see how it goes.1. Re-pair your phone's Bluetooth with the head unit.2. Enable CarPlay on your head unit.3. On your phone, turn on Wi-Fi and search for your hea...

@Support Dasaita Qiero tambien  mencionar  que  ene  ocasiones  se  deja  de escuchar  la musica   de  spootify o playmusic  son intermit...

Hi. Can I get a link to updates for this g13 I just bought? Wireless android auto is dropping out and almost never connecting. 

Hey all  Recently bought the FJ Cruiser large screen which replaces the OEM hazard switches with new ribbons and switches. The hazards won't go off as if the switch is not working. If I repla...

Hi, I performed the updates and the SXM still does not open...starts to then closes.  Does it twice then comes up with an error window that allows you to clear cache and storage.  Still d...

Thank you.  Before I try what are your thoughts on my updating to G13?

What is the difference in Vivid V1 and Vivid V2? Are they interchangeable? Can I update to Vivid V2 if my build indicates V1?

@Support Dasaita  @info Dasaita Good day, please see below screenshot after update.

Thank you for all the support, one major advantage for dasaita HU owners. I update worked flawlessly, though i did decide to upgrade to a vivid 13 unit, order #SP-DA8754. I am planning to purchase ...

This is after installation of the Vivid10. The ZLink connection is unstable again with frequent disconnections. The head unit is now rendered useless as I am so dependent on carplay.

Successfully installed Vivid10 with scout. Again, zlink disengages Carplay connection similar to the Max10 firmware.😞    

@Israel Garcia  Hello. Upon checking, your head unit is the QLED screen.For your information, QLED screen display tends to have a slightly reddish tint.In order to improve, we suggest that y...

@LanceLLL  Hello. Please try to use a Pin/Paperclip to press and hold the RST Button for 15 seconds to enter the recovery interface to do the factory reset. If no luck, please revert back t...

@Support Dasaita I did both home wifi and cellphone hotspot and it's not budging.