Introducing the latest Vivid11&Vivid12 firmware update! 🚗🔒 Now featuring a new screen lock function, ensuring your privacy is protected when driving to the auto shop or anywhere else. Update now to enjoy this added feature!
Hello. In order to help you better, please provide the following information: 1. Order Number & Purchase Date. 2. Pictures: Settings > About Machine > Model; Android Version; Build Number; MCU version.
Hello. Could you please tell us the reason why you want to do the update?
We'd like to remind that the update operation involves the potential risks, especially the old machine. To avoid the potential damage or results in bricked unit, we don't recommend to do the update.
Hello. For your information, it doesn't support to update to Vivid12 from Vivid11. To avoid resulting in bricked unit, please do not attempt to the update operation.
Hi, when I swicth to the external mic the voice command activate but can't listen the external mic if I switch back to the internal mic everything work fine, but when I make a phone call they can barely hear me. I've already adjusted the mic volume to 10. How can I activate the external mic and make it work like the internal one ? The unit is a SKU: HA5216-Vivid11-CP-HD-4 for a toyota rav4 2018. Model PX6 S/N: D1D7E9D9975B9786 Android Ver 11 Android Security update July 5, 2021 Google Play system update February 1, 2021 Build number : rk3399-userdebug 11 RQ3A.210705.001 eng.hct2.20250401.153219 release-keys Kernel version 4.19.193 #24Fri Mar 28 17:15:15 CST 2025 MCU version MTCH_HA4Z_V4.15a_1 Nov 14 2024 19:56:52 CPU Dual-core Cortex-A72@ 1.8G Quad-core Cortex-A53 @ 1.5G