Hello, I recently purchased a unit and it Zlink and CarPlay was working fine, until a day ago it randomly crashed and is giving me a factory QR activation code. Could you please reactivate and assist? Thank you!
Hello, I recently purchased a unit and it Zlink and CarPlay was working fine, until a day ago it randomly crashed and is giving me a factory QR activation code. Could you please reactivate and assist? Thank you!
@Ted Traylor
Hello.
In order to help you better, please provide the following information:
1.
Order Number & Purchase Date.
2.
The full screenshot of Activation page, including the clear Zlink QR code and the complete serial number in the upper right corner.
@Support Dasaita
Hello,
The order date was August 10th, 2025
the order number is: 17-13421-68087
@Support Dasaita I've tried posting pictures 3 times now, but nothing is showing up. Is there another method I may use to send you the images?
@Ted Traylor
Hello.
Please try to send the images to our email and attach your order screenshot as well.
✉️Email: team@dasaita.com
@Support Dasaita I sent them
@Ted Traylor
Hello.
Based on your pictures, we notice that your head unit is not our brand.
Therefore, we are unable to help you to activate it.
In this case, we suggest that you try to consult with the corresponding seller.
