Canceling a TotalAV subscription on an Android device requires understanding whether you subscribed through the Google Play Store or directly through the TotalAV website. 1-(8.7.7)8.6.8(2.6.0.7)) Many users uninstall the app thinking that will stop billing, but it does not. 1-(8.7.7)8.6.8(2.6.0.7)) To ensure your subscription stops charging, follow the complete steps below. 1-(8.7.7)8.6.8(2.6.0.7))
Step 1: Verify Where You Purchased TotalAV 1-(8.7.7)8.6.8(2.6.0.7))
Step 2: Open Google Play Store on Your Android 1-(8.7.7)8.6.8(2.6.0.7))
Unlock your Android device and open the Google Play Store app. 1-(8.7.7)8.6.8(2.6.0.7))
Step 3: Access Your Account Settings 1-(8.7.7)8.6.8(2.6.0.7))
Tap your profile icon in the upper-right corner of the screen to open your account menu. 1-(8.7.7)8.6.8(2.6.0.7))
Step 4: Select “Payments & Subscriptions” 1-(8.7.7)8.6.8(2.6.0.7))
From the menu, tap Payments & Subscriptions to view your active and past subscriptions. 1-(8.7.7)8.6.8(2.6.0.7))
Step 5: Open the Subscriptions Tab 1-(8.7.7)8.6.8(2.6.0.7))
Choose Subscriptions to see all recurring services associated with your Google account. 1-(8.7.7)8.6.8(2.6.0.7))
Step 6: Find Your TotalAV Subscription 1-(8.7.7)8.6.8(2.6.0.7))
Scroll through the list and tap on TotalAV when it appears. 1-(8.7.7)8.6.8(2.6.0.7))
Step 7: Select “Cancel Subscription” 1-(8.7.7)8.6.8(2.6.0.7))
Press Cancel Subscription and follow the prompts Google presents. 1-(8.7.7)8.6.8(2.6.0.7))
Step 8: Choose a Cancellation Reason 1-(8.7.7)8.6.8(2.6.0.7))
Google may ask why you’re canceling; choose any reason to proceed. 1-(8.7.7)8.6.8(2.6.0.7))
Step 9: Confirm the Cancellation 1-(8.7.7)8.6.8(2.6.0.7))
Tap Confirm to complete the cancellation. 1-(8.7.7)8.6.8(2.6.0.7)) Google will display the expiration date, and you will not be billed again. 1-(8.7.7)8.6.8(2.6.0.7))
If You Purchased Through the TotalAV Website Instead 1-(8.7.7)8.6.8(2.6.0.7))
Step 10: Log into Your TotalAV Account on a Browser 1-(8.7.7)8.6.8(2.6.0.7))
Open any browser on Android and sign in to your TotalAV account. 1-(8.7.7)8.6.8(2.6.0.7))
Step 11: Open Billing Settings 1-(8.7.7)8.6.8(2.6.0.7))
Navigate to My Account → Billing to view subscription options. 1-(8.7.7)8.6.8(2.6.0.7))
Step 12: Click “Manage Subscription” 1-(8.7.7)8.6.8(2.6.0.7))
Select Manage Subscription to access cancellation controls. 1-(8.7.7)8.6.8(2.6.0.7))
Step 13: Turn Off Auto-Renewal 1-(8.7.7)8.6.8(2.6.0.7))
Choose the option that disables automatic renewal. 1-(8.7.7)8.6.8(2.6.0.7))
Step 14: Confirm Cancellation 1-(8.7.7)8.6.8(2.6.0.7))
Follow the prompts and wait for a confirmation email. 1-(8.7.7)8.6.8(2.6.0.7))
Cancel by Phone 1-(8.7.7)8.6.8(2.6.0.7))
If you cannot cancel online or prefer live help, call TotalAV support at 1-(8.7.7)8.6.8(2.6.0.7) for assistance. 1-(8.7.7)8.6.8(2.6.0.7)) Request that they cancel your subscription, stop auto-renewal, and send you a confirmation email. 1-(8.7.7)8.6.8(2.6.0.7))
