G13 Stuck on Android Boot Screen After Firmware Update


  • I have a G13 unit (QCM6125 Android 13) installed in a 2014 Toyota Tundra. I was experiencing CarPlay reconnection issues after upgrading to iOS 26 and followed your forum instructions to update the system firmware.

    Previous versions:

    • System firmware: QCM6125_20240708-0908
    • Build number: QCM6125 13 S10A_123 eng.hct.20240708.090548
    • MCU: MTCHS_HA4Z_V4.14_1 (July 23 2024)
    • Android version: 13
    • Zlink: V5.4.50

    Updated to:

    • zst27_sc138_13_V2 (20251031)
    • “Wipe data and format flash” was selected during update

    The unit is now stuck on the Android boot screen and will not proceed. I have tried the pinhole reset button and a full power cycle, neither resolved it.

    Please advise on the correct recovery procedure or provide the appropriate recovery file for my specific unit.



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