My Dasiata Vivid isn’t turning on


  • I bought the head unit on December 2025, and it was working fine but as of Friday last week the screen randomly just stopped working and I watched some videos on the troubleshooting procedures and used the reset button and it turned on, the following weekday it it happened again and I tried everything I could but it didn't turn on, I checked the fuses, bought a new battery check the wiring on the head unit, unplugged and replugged the wires, held the reset for 30 secs or so and a some more, but the screen still didn't turn on, however the button icon on the sides still show but the still is just black and I can't connect to Bluetooth or whatsoever. I require further assistance please. 



  • @oliverokoye01 

    Hello.

    In order to help you better, please record a video about the your  reset operation then send it to our below email address and indicate your Order Number in email subject.
    So that we can forward it to senior engineers for further advice.
    Thanks in advance.

    Email: support@dasaita.com


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