Hello I bought this:
Dasaita Vivid11 Toyota Corolla 2014 2015 2016 LHD Car Stereo 10 Inch Carplay Android Auto PX6 4G+64G Android11 1280*720 DSP
Just a month ago, i had this problem:
https://www.dasaita.com/community/forum/topics/index/87149/stuck-in-bootloop
where i was stuck in bootloop and was able to use the reset button and upgrade the system to a file dasaita told me to download. That worked.
Since then i never connected to internet and suddenly the unit will not boot. Only the lights on the left turn on.
Reset button does not work at all. holding for 20s etc does nothing.
i tried removing the radio fuse for a few mins and put it back in, no difference.
Please help.
@Rohan Ramdoyal Please kindly send us a video to show us the situation that you mentioned above. In the meanwhile, it will be helpful if you can send your order number so that we can better assist you. We will appreciate your cooperation and understanding.
My order number is
ORDER SP-DA2806
Here is a 30s video of when i first turn on the car
https://youtu.be/2ROlvdzLZbA
This is when i press reset. Twice i pressed reset for 30s
https://youtu.be/LZ-pt7rIlLs
I have tried resetting while turning on the car nothing
I tried removing radio fuse 5 mins and putting back, nothing again
@Support Dasaita can i get some help please?
@Rohan Ramdoyal We are wondering if you can hear that sound of the buttons, if so, please kindly check the wirings according to the instruction below.
https://www.dropbox.com/s/8c55mzhygmzxkj2/%E9%BB%91%E5%B1%8F%E9%97%AA%E5%B1%8F%E4%BD%86%E6%9C%89%E5%A3%B0%E9%9F%B3.mp4?dl=0
Did you ever get this resolved? I am having the same issue. resetting doesn't work.
@Rosemarie Spiher Did you mean that your stereo which was black screen and the touched lights still ignite？ You tried to reset to get it work but it didn't.
Meanwhile, please let us know your order number so that we can locate the order detail and give your more appropriate instruction.
It was purchased on Amazon and I have basically been told that this unit is no longer in production and that I can ship back to China at my expense! Worst customer service ever.
