@Benjamin Atienza  Hello.In order to help you better, could you please provide the following information?1.Order number.2.The specific car Model & Year.3.The front&back side clear pho...

@Trevor Frey  Hello. Please be assured that we have arranged the personnel to follow up on your case. Please pay attention to your mail box and discuss the details further with our personne...

@Mohammed Tamimi  Hello.In order to help you better, could you please provide the following information?1.Order number.2.Please confirm if you car equipped with amplifier.3.The front&back...

@Cj Cruz  Hello.1.In order to learn your purchased model&version, please provide us with your Order Number.2.For further confirmation, please tell us whether all audio cannot work when yo...

@Ryan Ouellette  Hello.At present, our technician is testing the new update software.Once it available, we will send it to you immediately.Thanks for your understanding and patience in advance.

@Ciro Manco  Hello.Thanks for getting back to us.Regarding to your issue, we suggest that you can try to update the latest firmware to see how it goes.----------------------------Update File:...

@Mike  Hello.If possible, could you please write a mail regarding to the issue and indicate your order number?So that we can arrange the personnel to follow up on your case and offer the corr...

Just installed my radio and the beeping stopped to when you lock and unlock. I did used the carista obd2 connector to turn that feature back on. But as soon as you touch the car settings features. ...

WTF @Dasaita Official ? This is my second unit I bought that literally crapped out in the same 3 month window as the first one. Same problem, same zero solution. I even did them a favor and bought ...

@John K can you please share how did you solve the JBL issue. I'm having a hard time trying to get the rear speakers and the subwoofer to work.

Since I installed the head unit on my 2012 tundra the rear speakers together with subwoofer didn't work, only the front speakers are working.  I tried adjusting the settings ,rechecked the wi...

Hello, i need help with my headunit, there's no sound coming out of my headunit. I can connect to bluetooth or carplay fine, but there's no sound. The radio is working fine

@Support Dasaita Great.  Any idea when your engineer will have a solution to the issue?  I would like to be able to use my microphone on phone calls.  

@Support Dasaita Hello, Thx for your replay As per your request: order n° SP-DA 3860 Modèle :PX6 Android. Version :11 Numéro de build rk3399-userdebug 11 RQ3A.210705.001 en...

@Support Dasaita I have confirmed that the issue is not with my phone/Google apps. I have tried my phone on another car with Android Auto and the Google apps audio works perfectly. I have also trie...

@John C  Hello.Please be assured that we have arranged the personnel to follow up on your case.Please check your mail box and discuss the details further with our personnel.Thanks in advance.

@Ciro Manco Hello.In order to help you better, please provide the following information,1.Order number.2.Pictures: Settings > About Machine > Model; Android Version; Build Number; MCU ve...

@Ryan Ouellette  Hello.For your information, your current system version is the latest one, thus BT also is the newest.

@John C  Hello.Please be assured that we wil try our best to help you.1、About passenger side audio issue,please try to do as follows to see if all speakers can work:Settings > CAR > Amp...

@Jonathan Blackwell Hi there, we are wondering if you have updated the firmware to Vivid 13, if so, please kindly scroll back the G12 version and then install the Canbus APK.