Thank you! I think that has fixed my issue. If it persists in the future I will comment back.

Ok I have completed the updates. The system shows the new numbers for MCU and Build number but the issue still persists. No audio from google assistant or google maps.

Will the torque app connect to any kind of BT or USB adaptor?

@Support Dasaita  Thank you for reminding me never to ask you, especially if I have nothing to ask you for. It's the Chinese after-sales service style, they sell you a real crap thing and the...

@Support Dasaita  Thank you for reminding me never to ask you, especially if I have nothing to ask you for. It's the Chinese after-sales service style, they sell you a real crap thing and the...

Hi I bought honda accord g12 cb071 from aliexpress, I ask them to send headunit for RHD drive but they send LHD headunit, after asking help from them they send me one APK file to install, which I ...

Hello, I contacted you via email for questions relating to the order and not for problems with the car radio, but ok, I will write via email for this problem too. Thanks.

@Ryan Ouellette  Hello.Based on your pictures, the unit‘s firmware&MCU are not the latest one.If possible, please check the tutorial below then try to do the update at your convenie...

@Randy T  Hello.We just released the new software.Could you please try to update and check how it goes?------------------------------G12(20240812):https://www.dropbox.com/scl/fi/xgeqo49jd33fz...

@Support Dasaita I continued to have the low volume issues, so I finally had time this weekend to do some updates.  Here is where I'm currently at. Since the update, I have no microph...

@Nicolas G  Hello.We provided the update file to you with a good intentions initially.Please note that any update operations involves the potential risks.When people who has asked for update ...

@Giannantonio D'Avico  Hello.We notice that you are contacting with our after sale team at the same time via email.In order to follow up on your order better, please discuss further with our ...

@Michael Troiano  Hello.Thanks for getting back to us.Regarding to your issue, we suggest that you can try to update the latest firmware&MCU.-------------------------------------Vivid 11 ...

@Luke Donahue  Hello.Thanks for getting back to us.Based on your pictures, we notice that your firmware&MCU are not the latest one.If possible, please try to do the update firstly to see ...

@Troy Towner  Alternatively, if possible, please try to do as follows: copy the following file into the unit's folder; double tap to open the file, enter "12" to check it the screen can dis...

@Dave Marshall Sorry that we don't have that kind of ODBII adaptor on sale, we suggest you to search online for it.

@matt f  Hello.If possible, could you please write a mail regarding to this issue and indicate your order number?So that we can arrange the personnel to follow up on your case and offer the c...

@matt f  Hello.In order to help you better, please provide us with the front&back side clear photo of your OEM head unit.Thanks in advance.

1. This was purchased through Amazon, order number: 113-0078789-1213862 2.I've noticed this does not happen on Bluetooth, only when connected to CarPlay on zlink. 3. here are pictures:

@Support Dasaita 1. My order number is: 114-0599701-8269847. This is from amazon. It was this exact model: https://www.amazon.com/gp/product/B08DKT234G/   2. Both google assistant a...