I modified the TS9 RF connection which I got from Amazon.  From memory, the original DAB connection to the factory fitted aerial is the light grey rectangular connector. I'll recheck this next...

No está en garantía, lo compré en Nov 2020, pero es raro que esté rota cuando a veces si enciende y funciona bien sin hacerle nada...   En fin, compraré ot...

I have a factory amplifier ( non JBL) all steering wheel buttons work fine but the amp will not turn on

@Support Dasaita 

Eso mismo me paso a mi y es la pantalla hay que cambiarla, se te a fastidiado no es pantalla negra es pantalla fastidiada. Si lo tienes en garantía mandalo y que te lo cambien. 

@Support Dasaita going to check.

Hola,    Llevo meses con el problema de pantalla negra. La radio se escucha, cuando pulsas la pantalla suena e incluso las luces laterales se encienden. Puedo también hablar por ...

@Will Gordon please send us your current Build Number and MCU version, we would like to guide through an update. It will be better if you could provide us your order number and shopping platform.

@Marta Marta We recommend installing an app called Shouter, which reads all notifications aloud.  It works very well!&...

@Michael Underhill Please go to Settings > About machine and send us the current Build Number and MCU version. Please go to Zlink and send us the current Zlink version. We may guide you through ...

@Thomas Nelson We are wondering if you installed the head unit without powering of the car. If so, please note to power of the whole car and then reconnect the power cable. If still no luck, we wil...

@Jason Barrett After the update, please go to Factory Settings > enter 126 > raise the BT volume and lower the system volume to a suitable range.

@Jason Barrett  1. Regarding to your first issue, we are wondering if you have factory amplifier or just speakers. 2.Please install the latest zlink APK: https://www.dropbox.com/scl/fi/mq7o6...

@Ayo Olusegun Please go Settings > About machine and send us a screenshot to show us the current Bulid Number and MCU version. Note that if your unit is Vivid, the MCU should be 4.04 or newer. I...

@Jesus Sancer Please make sure that you should remove all the USBs that connected with the head units.

@Jesus Sancer Could you quit the update and go to Settings > About machine to send us your current Build Number and MCU version?

@Javier Moreno Please kindly let us know your issue so that we could further instruct you through the update.

@B C There is no need to update the APK again after you proceed and update of the firmware. We have OTA update of version 20240322, you could go to the System update apps and upgrade your version t...

@Jiohn asmithc Please send us your current Build Number and MCU version so that we could check if our firmware could fit your model.

@Adam Rosenthal Please kindly send us the current Build Number and MCU version in the same time.