here is the video of the issue: https://drive.google.com/file/d/1UR20dHDSHWHCBozgGvjYIyc6FFPcqk3A/view?usp=drivesdk

Also the build number is: rk3399-userdebug 11 RQ3A.210705.001 eng.hct2.20230107.101728 release keys and the MCU version is: MTCE_HA_V3.82e_4 Aug 18 2022 09:44:44

And yes I have factory reset it twice now, hasn't fixed the issue. With the brightness down some spots of the screen also appear to be darker

@Charles Christianson Besides, we are wondering if you have factory reset the system yet.

@Charles Christianson Please kindly go to Settings > About machine and send us the current Build Number and MCU version. Besides, would you kindly shot a video to demonstrate the issue that you ...

@Jonathan Blackwell  The response speed of aftermarket car stereo is generally slightly slower than OEM systems. This is normal as long as there are no significant lags or delays. Th...

@R. L. Please go to System update on the Home screen and proceed the update, note to wipe the data before update, it will improve the background noise.

@Jonathan Blackwell Please send us your OEM head unit and the order number so that we could locate more order detail and give you instruction. Besides, we are wondering if your car is equipped with...

@Al Simmons We have a front camera wiring instruction, you could refer to it.

@Mcgyver83 Our engineer said the you could not assign long press as one feature, you can only assign short press.

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Could be related to your carplay configuration regarding your notifications? Look for deactivating notifications while on carplay or check the behavior when notification is received.  

@Swim Fish,  1. My upper screen does not work for lane watch either. I would so much rather have it work on that screen and bypass the Head Unit. 2. I had to levels of static noise. When I f...

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Right now it is plugged into the f cam port on back of the unit the reverse camera is plugged into the camera port so do I need to connect the front camera to something else

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Probably wrongo order number.  I bought same one.

I think the issue could be software related. On the scout implementation once you create the first favorite radio station the next/prev buttons only swaps between favorite stations. As you have onl...