@Support Dasaita Hello support, This response is a followup from my earlier post regarding the successful installed update (telenav_vivid_rk3399_11.0_ota(20240604)).   With my settings s...

AMAZING FORUM MUCH HELP, WOW

@Erik Anderson @Jonathan Blackwell We are wondering if you could update our vivid 13 firmware and the MCU to solve the CarPlay issue and the Right view button. MCU: https://www.dropbox.com/scl/fi...

@Juan Perez thank you for your reply... I did the update and now i am without bluetooth.. lol

Thank you for the fast response. I did the upgrade, everything went smooth, but now my iphone cannot conect to either bluetooth or USB for car play. I reset the network and bluetooth settings tryin...

@Thomas Makro Let me sort out your issue. You have connected your phone with the head unit throught CarPlay. Then you see an OTA update on the System update App. Your head unit inserted your wife's...

@Randy T Would  you consider updating the firmware to Vivid 13 version which has the latest Zlink app? If so, please kindly download the firmware below and then proceed the update. Vivid13(20...

@Thomas Makro We are wondering if you could record a video to show us which file that you put into the USB and then record the whole process that you proceed the update. We will diagnose accordingl...

If you don't want to deal with updates, try disabling Android Webview. This is a known issue and seems to stop crash or connectivity issues. Just go into settings, select apps, show all and select ...

Help someone:/

Dear Dasaita, I am experiencing a peculiar issue with my head unit when connected via Wi-Fi to my iPhone 13 mini. Although the network connection appears to be stable, allowing me to browse the in...

Hi, thank you for your effort but the problem is still the same.   

@Erik Anderson We are wondering if you could help us get the subwoofer data. 1.Use a multimeter set to AC voltage mode to measure the voltage. 2.Without powering the device, set the multimeter to...

@Wandy Rodriguez We have a newer Max10 firmwaren. MAX10 Version：Make Sure your unit is PX6 Andorid 10 HA3_rk3399_10.0_ota(20230803)  https://www.dropbox.com/scl/fi/sy068zz4tgokutkfhuwkt/upd...

@Joseph Dominguez Hi there, you could go to Home Menu> System update to update the latest firmware (20240606)

@Timothy Legler Sorry that we don't have a cover for it, we suggest you could search from Aliexpress or ebay.

@Alessandro Bernardoni In your case, we suggest you to forced update the firmware. MAX10 Version：Make Sure your unit is PX6 Andorid 10 HA3_rk3399_10.0_ota(20230803)  https://www.dropbox.com...

Hello, I have my system for some time now, and it is giving me a crash error on some installed apps. I ran all google play updates and still. Some navigation apps from the google play store do not ...

@Randy T Sorry for such inconvenience, we will reflected to the manufacturer to see if there is other solution. Your patience will be appreciated.

Hi, I had to pull out the base unit so that I could tilt the screen towards me.  Is there a cover available that I can make work for my 2008 Tundra?