@destiny perry Please kindly go to Settings > About machine and send us your current build number and MCU version. Go to zlink and send us your current Zlink version.

Important Notice: System Update Issue with Version 20240530 Dear Valued Customers, We would like to inform you about an important issue concerning the recent automatic update to version 20240530 ...

@Jonathan Blackwell We are sorry that we could not add the video to the iMID screen because of the car model, if your car is from year 2016-2017 it will be show on the  iMID screen with dual s...

@Kto Kto Please send us your order number so that we could record and send your model to the engineer to check the issue. Normally, we just retain most of the OEM features not all of them, hope you...

@Chris Justice Please send us your order number so that we could record and send your model to the engineer to check the issue.

@Martin Makan Is your version Vivid 10? We are wondering if you would like to keep the classic UI which do not have speedometer, clock, weather.

@Aidon Shearman Sorry that we don't have PX9 Vivid/Scout 10 head unit, and we would like to tell you that Youtube Audio while backing up/ reversing could not be improve in the Android 10 version yet.

@Adam Rosenthal Hi your Sling is an app, we are not sure what you mean, would you kindly further demonstrate it?

@Randy T Have you replaced the head unit before, your build number indicate that your head unit is W11 but your order number indicate your head unit should be MAX10 which is RK3399 Android 10. You...

@Alberto Soria Trigo @Tuk tuk We would like to tell  you that this is a beta version, if you don't like it, please roll back to the previous 20240513 version.

Nevermind, after spending 14 hours on a road trip with it, I pulled it out and will return it to Amazon. The head unit cost too much to not have something as essential as CarPlay not functioning a...

@Long Hoang This is pretty much what I have been doing, except I hit the "Force Stop" button instead and get the same result. I do hope they release a fix soon.

Hi everyone, sorry I posted twice.  I also did a factory reset hoping to get the older version back but noticed that it's still the same updated version.  The good part of this update is ...

Bonjour,  Tout est rentré dans l'ordre depuis la mise à jour du firmware et la réinitialisation du PX6 aux paramètres d'usine. Merci à tous pour votre assi...

@Support Dasaita I  updated with an OTA. It was not in English but I updated it anyway. Now my Sling will not work. Please give me some ideas.  

@Support Dasaita you mean that "seek" feature can be assigned only to short press? So I have to flip my setting: * short -> seek * long -> next   I got it right?

@Support Dasaita as shown in the first post, in the screenshot, I set short press as "next" and long press "seek up". So yes, I configured both short- long press.    

Order Number 111-8220559-4931409 @Support Dasaita I recently enabled zlink on my head unit. It came with Android 11. zlink did not work. Here was my original firmware: I used this update: ...

@Ezra Williams  I appreciate it. Mine is currently in the box ready to go back to Amazon. Haha

I just got the head unit installed a couple days ago and updated to the latest software version: QCM6125_20240530-0937 Zlink / CarPlay has stopped connecting unless I restart the head unit using a...