@Charles Christianson We are wondering if you consider updating the firmware to the latest. Vivid 11 Version Make Sure your unit is PX6 Andorid 11(The left widget's map could be customized, s...

@Kto Kto Please let us know your order number so that we could locate more order detail and give you more appropriate instruction. Besides, go to Control Settings on the home page and check if the...

@Randy T Hi there, your head unit is HA2179S-MAX10-CP which is not compatible with the W11 firmware. Please kindly scroll back to the MAX10 version.

@Nick O Sorry that your issue is hardware associated that we need to replace it for a new one. Hope you could receive the replacement soon.

@Antonio Catalano We are afraid that your order is more than 3 months, would you mind sharing it on facebook or insgram and send us a screenshot, it will be much appreciated.

@Ed Vard In this case, it's probably the mother board issue which is not stable, just wondering if you consider placing an order for the new G12, we would like to offer you 10% off discount.

Hello. I just updated my heading in my 2015 Tundra and now the door lock beep does not work. Before the upgrade the truck would beep when I locked the doors with the remote and beep twice when unlo...

@John Donnelly I'm glad you were able to root cause and address the issue! It can be super frustrating when you just want your radio and or backup camera to work. I thought my issue was regarding t...

Update: Regardless of the firmware updates my head unit continues to reboot multiple times per start up. At this time I'm working with Dasaita to get a replacement head unit and send this defective...

@Support Dasaita Happy to do so, but I can’t find any possibility of adding the review. Could not display what was shown on screen

@Support Dasaita I updated the unit on my 2018 Subaru WRX with the firmware found here:  When I launch Android Auto I get an error that takes me to this screen: I'm connected to the inte...

It has already been activated in Factory settings, Other screen. front camera

@Support Dasaita  Thanks. I will take a look. I have update to my issues though. Recently this is happening every other ride with car. 1. Doesn't matter if headunit is at idler or playing mu...

@Jonathan Blackwell Sorry for bothering you again, regarding to your 1st issue, we are wondering if you could go to Factory Settings > enter "logcan", then replicate your issue by pressing the s...

@Moaz AbdEldayem Head unit with Europe SIM card, you could contact with the shopify customer service for it, we found that you have contacted with them before.

@destiny perry Could you further demonstrate your issue and send us your order number so that we could locate more detail and give you instruction?

@Support Dasaita ok but you didn't tell me which model of head unit support UAE SIM

@Jonathan Blackwell For the mode buttons, we are wondering if you should shot a video to show out how the buttons works now, our engineer said that they have retained most of the feature yet. 

@Jonathan Blackwell We are wondering if your car has OEM amplifier. If yes, you could add RCA adapter to improve the situation.

@Jonathan Blackwell 1. could you send us a video to demonstrate the issue you mentioned? 2.We are wondering if you could go to Factory settings > enter 126 > Canbus and make sure that the c...