@Adam Woods Hi Adam, Sorry to hear about the FM radio issue. Could you please provide your vehicle model/year and the exact model of the unit you purchased? Also please go to Settings>About D...

@DJ Horton We understand your concern. We suggested email only because some troubleshooting may require order-specific information, software versions, photos, or logs that are easier to review th...

@Chang Ling Chen  To help us follow up on your case more efficiently, we recommend continuing the communication by email. Thank you for your patience and understanding.

@Justin L. Could you please provide your order ID to us?So that we could better follow up the issue with you.

Same issue I'm having. The tuner recognizes all the local stations but is just static on all but 3 of them. Very disappointing!

Are you supporting iOS 27 with G12 units with the firmware zst27_sc138_12_(20241126)?

I cannot find the menu as shown in the post. I have searched through every menu screen including all of the factory settings. I'm still unable to set the steering wheel controls in my 2016 outback

I am wondering if you can have 2 bluetooth phones hooked up and the same time or one bluetooth and one with the cord? I have a work phone and personal phone and wondering if I can have them both ca...

@Justin L. exactly. I'm about as deep into buyers remorse as one can get 

@DJ Horton if it's any consolation, and it most certainly is not, I'm using android auto on my new head unit for a Maverick and I don't have notification sounds either. At this point it may ma...

So, anything on the subject or am I just going to expect not having the functionality your advertisement displayed I would? 

@Support Dasaita ok, so let me get this straight:  it works fine on my Alpine head unit. It works fine on my Sony head unit. It worked fine on the OEM head unit, and it's worked fine on every...

Hi, I'm using my px6 vivid11 unit on Toyota c-hr my2018 Italy. I see that some radio stations have wrong logo shown. I'm using stock radio app. How can I force a refresh?

.

Should I update anything to try to resolve my FM radio issues?

@Support Dasaita  Why? We're all having the same problem. Is providing my order number and problem to the support email going to magically fix everyone's internet connectivity issue? Please r...

@Victor Rosario@Support Dasaita  THIS  An internet connected head unit was what we all paid for.  FIX IT. 

 @Support Dasaita There are 2 issues here, one is that Dasaita head unit use a 14 number IMEI and carriers us 15 number IMEI and they are not supporting the 14 number IMEI also T-Mobile is pha...

@FUTRZAK did you get the updates done and did it help with the radio issue?