@Rafael O Regarding the issue of HCAC illumination light,could you please power off the car and disconnect the canbus box to see if the issue still happen?

@str Could you please confirm if you are using the CB076 harness with the CANBUS decoder box?Please provide your order number? This will help us locate your product information and provide a more a...

@Rafael OHi,   Regarding the Harman Kardon amplifier setting issue you mentioned previously, we have forwarded the case to our engineering team for further testing and verification. Could y...

@DJ Horton Please provide your order ID and issue to our support email. support@dasaita.com

Hi there, This is an iPhone setting instead of a head unit issue. To get only a chime without Siri auto-reading incoming texts on CarPlay: Go to iPhone Settings > Siri & Search > Annou...

@JD1 Hi ,Please provide you order ID to our support email. We will have a dedicated support representative follow up with you to help resolve this issue as quickly as possible. Thank you for your...

@Scott Gardner Plus: Also please make sure the setting is set OFF: Settings > Car > Factory settings (password :126) > Other > Front Camera > OFF > Apply >Exit

Thanks for the detailed instructions. A clarifying question - when you say you selected a setting outside of the Subaru profile, do you mean you selected a different car model under the Simple Soft...

@Scott Gardner  Hi Scott,the CB004-1 is compatible with your car. Please notice that each 4/4-1 camear with a yellow RCA cable,if your connected the No.4 to your factory connector,Please c...

@biketrial666 Hi, If your unit is currently running smoothly, we would actually recommend not performing the update. Car navigation systems generally come with very stable software, and updates a...

@ivan lange If you want the side camear automaticaly show on screen,just turn on the setting: Settings>factory setting (Password: 126) > Canbus >Right view camera And also the side camer...

@sbinhn  Hi, We understand the issue you described now, and we have already forwarded it to our engineering team for further review. To help us follow up on this issue more efficiently, wou...

@susisusimc2000 Due to the advancement of hardware and software technology, the hardware performance and software compatibility of this model are gradually unable to meet the requirements of the ne...

@FUTRZAK Please update the Firmware and MCU to the latest versions using the links below. Follow the steps carefully to complete the process.  Download Links:① Firmware G13_V1(20260811):http...

@Brian B Thank you for the detailed information and for testing the optical output with your audio measurement system. Could you please provide us with your **current firmware version information...

@xyclayman @Terrell Stephens @kyawkhaing1313 Please send the order ID to our support email to activate the device.   support@dasaita.com

Hello, I use the "with amplifier" setting under factory settings. Here my procedure,how it finally worked: As far as I can remember, I always made the settings with ACC on. The amplifier starte...

I'm currently having an issue where the steering wheel button to answer incoming calls (which is also the same button to skip songs forward) will not answer calls. When pressed, it will only contin...

Hello, I have the same issue with Subaru Outback 2015 with Harman Kardon amp with the Dasaita G13 unit with Simple Soft CanBus. Do you use the "with amplifier" or "without amplifier" setting in you...

I guess Dasatia doesn't care about their customers enough to answer questions