@Rudy Fierro  We are wondering if you have connected the cable like the follow pic intruction.

@James Varney We are wondering if you could factory reset the head unit, if no luck, you could update the firmware. G12 Version：Make Sure your unit is QCM6125 Andorid 12 zst27_sc138_12_(20231216)...

@Keith Elkin Please kindly let us know if your car is TNGA with factory 360 camera, if yes, you may need to change to another Canbus box. As to the factory GPS, our connector is Fakra which is com...

@andrew reyes Have you tried to played bluetooth music to check if the bluetooth music could play smoothly?

So I uninstalled the version that came with the car and installed it from scratch and the Spotify issue went away. I also looked at pictures online and figured out where those weird cables were to...

@Support Dasaita 

i bought your system with android 12 for 2014 tundra install was simple,  my main problem is while using wireless apple car play it seems to stutters randomly im not sure if its a wire problem...

@Support Dasaita Yes its an 2016 4Runner Limited with JBL.

O conexão com a seta não encaixa em nenhuma ficha do carro.  

Boas

I have the G12 for a 2015 accord. Everything seems to be in working order except the stock usb under the unit. Ive connected the stock cables accordingly. It dont seem to have any power to the exis...

I purchased Vivid 10 in the middle of November 2023 for my US 2013 Honda Accord EX M6, with steering wheel controls for phone calling, and seperate buttons for volume, mode, and channel. It has tak...

Sim, está "Habilitada" eu penso que o problema está na can bus, com a opção 08 da can bus não apresenta informação do sistema hybrid, informaç...

Thanks for your answer. Can I downgrade version firmware that it have vivid version (exemple 6 version vivid launcher) within new widget?

@chronosghost chronosghost Sorry to tell you that the default left widget is Map now. We have not solved this problem. Once we have new launcher, we will release on the forum, your understanding wi...

hola, me ha saltado la actualización de vivid 7 y me he encontrado al actualizar vivid que la pantalla principal en vez de aparecer el widget del navegador, aparecen un indicador de velocida...

Sorry, repeat the post and I can't delete the post.  

@Pablo Molina Yes, we mean the launcher. Here is the firmware. Could you kindly update it? Vivid 10 Version: Make Sure your unit is PX6 Andorid 10(Combine scout and vivid) telenav_vivid_rk33...

@Support Dasaita el Firmware no se si te refieres al Launcher, lo descargué de la play store. Por lo demás no he tocado nada, reinicié de fábrica la semana pasada, es lo...