@Keith Elkin You could upload the video onto Googl cloud and then send the link to us. Your cooperation will be appreciated.

@Support Dasaita I don't think I can install the ROM, as my headunit is not made by Dasaita

@Alberto Rodriguez Where did your head unit purchase from, our head unit normally comes with according manual?

@Antonio Catalano We would like to tell you that it's already the latest patch, please do not worry that it will guard your system safely. Your understanding will be appreciated.

@Antonio Catalano Here is the instruction of how to reprogram the touched keys. https://www.dropbox.com/scl/fi/knn4b7d1wdcbrp27duhod/Touch-key-study-video.mp4?rlkey=g6i2pdphhf0muq11q8katjf8c&d...

@Lionel FARKAS Please go to Waze settings >  Voice&Sound > Sound (Turn off the alert according to your need) ========== Vai alle impostazioni di Waze > Voce e audio > Su...

@Luis Sánchez We would like to tell you that the Scout Map is for United States. Here is the APK of it. https://scout-ivi.s3.amazonaws.com/map/USAM/23Q1/TelenavMapData.tar.gz

@sebas konijn It seems that the camera cable is not well placed, please kindly let us know your model so that we could send you the connection instruction to you directly.

@Support Dasaita unsure of how to proceed. Link says file is too large to open. Also do I need a Dropbox account?

@Mcgyver83 Sorry that as to some authorization issue, we could not put the Google map on the widget now. If you want that version, you may need firmware before October, 2023. Please let us know if ...

@Vincenzo Bandiera Do you mean that you could hear the calls via Carplay but could not hear calls via Bluetooth? =========== Vuoi dire che potresti sentire le chiamate tramite Carplay ma non potr...

@Carlos Fernandes Please kindly contact with us via email./Por favor, entre em contato conosco por e-mail.

@JEFF FOSTER Please update the firmware and MCU. telenav_vivid_rk3399_11.0_ota(20231208) https://www.dropbox.com/scl/fi/v1i0my6sqzrd5fvmj53bs/update.zip?rlkey=6fzaenktzor2zx58sg9iau0sg&dl=0 ...

@Jerry Ruiz Our head unit is not only equipped with Snapdragon 665 but Snapdragon bluetooth chip and multiple high quality hardware. You could kindly place order for it, if have any curiosity, you...

@Maciej Zuchowski We are wondering if you want to install vivid firmware instead of just a launcher from Google Play store.

@Pablo Molina Please don't unzip the file, just update the firmware directly. Regarding to the error, would you kindly send us a screenshot of it so that we could diagnose accordingly? ======= No...

@Rudy Fierro Sorry that your issue is not related to our head unit, we suggest you could search online by yourself to get the problem resolved.

@Vincenzo Bandiera We have another firmware launched on December: Vivid 11 Version Make Sure your unit is PX6 Andorid 11(With scout Map) telenav_vivid_rk3399_11.0_ota(20231208) https://www....

@Support Dasaita it's still a different car. I have a 9th gen Accord.  

@Fco. Jose Sánchez Francisco We have sent you an email of how to calibrate the screen, please kindly refer to it. =========== Le hemos enviado un correo electrónico sobre cóm...