@Tony T OK, you could send us the log file to our email suppor@dasaita.com

@Support Dasaita  2015 Honda Accord EX Sedan 2.4L OEM Head Unit Front OEM Head Unit Back * I'm still in the process of making a video of the functions that work and also the operation ...

@Thomas Cox The manufaturer said that they also need a video to demonstrate the situation that you mentioned more detailedly. When you are in Carplay, you could use the phone but could not hear any...

@Tony T If still no luck, we are wondering if you could try to switch the Wifi ant to the 4G position to check if the signal improved.

@Thomas Cox Please follow the step to replicate your situation and print the operation log so that we could forward to the manufacturer for further instruction. https://www.dropbox.com/scl/fi/g...

Also, if there's any way to resolve the issue within the next 8-10 hrs it would be greatly appreciated!

Yes, I've tried on both my android phone (android auto), and on an iphone (car play)

@Thomas Cox Hi, one more question, we are wondering if you have changed the phone to another to check if the carplay audio or the android auto audio have the same issue. We want to exclude the issu...

@Tony T Hi customer, we are wondering if you could connect the wifi ant to check if the connection could be more stable.

@C L Do you mean that it's on but the issue is the same?

@Thomas Cox We have reflected your issue to the manufacturer and once getting their reply, we will let us know.

@B C You could go to the Filebrowser and copy to us.

@Carlos Contreras Hi, the fcam is to view the front cam image not for storage. In the meanwhile, we don't support USB storage, too. Front camera and rear camera are both parking assistance which ar...

@Support Dasaita oh yes, I forgot to do that this morning. I'll try to retrieve it and send it to you as soon as I can. 

@Tony T Hi there, we are wondering if you could send us photo of the OEM head unit to show the front and back side. Please let us know if your car model information including the car type and year...

@B C Hi, could you send the logcan file to the email: support@dasaita.com

@Corbin Adams We are afraid that the label on the wire is wrong. If you could see any image on the AV IN or Fcam, it seems that the you need to connect the camera cable with the video in to make th...

@Tony T Sorry that it could not support wired carplay yet as it was determined by the mother board. We are wondering if you have connected the wifi ant on the head unit which will improve the conne...

@Support Dasaita I've replaced the 15 amp fuse in the unit and it still just turns on randomly for a few minutes and either the screen freezes with lines going through it or it goes dark. 

@Support Dasaita my radio has been completely going black or not turning on every day for the last 3 weeks. I cannot use it at all and it say mcu file not found so I can't send an mcu file. Order #...