@Kostia Borisyk We are wondering if you could send us your order number and a photo of your OEM head unit as well. Please confirm if your car has these OEM Features-- Steering Wheel Control/ Factor...

HI, The Canbus option was already chosen. I tried to set SWC Key but the still the same buttons work as previously and I can't program the buttons. Maybe it harnesses connection issues?  

Recently my auto headlights haven't been turning on. I've had to turn them on manually. When I go to the car control settings where you can adjust the auto headlight settings, its blank and doesn't...

@Support Dasaita Amazon Order# 113-7171811-9581828

@Support Dasaita I would defintely like to update as i believe this may solve some of the issues I am facing. One question I have is in relation to formatting of the USB flash disk (FAT32 Format). ...

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@Marius Krause Would you like to roll back to the previous firmware? Max10(20230302) https://www.dropbox.com/s/5w50x3fqkvhiv3f/ha3_rk3399_10.0_ota%2820230302%2B%E8%93%9D%E7%89%99MCU%29.zip?dl=0

@Kostia Borisyk We are wondering if you could go to Factory settings > enter 126 > Canbus > choose option 8. If no luck, please manually study the steering wheelkey. 1) Settings > Car...

Hallo Support, ich glaube mit der Software Android 10 Vivid vom 02.11.2023 stimmt was nicht. Ich habe die Version installiert und ich besitze ja ein DAB Modul was an den Tablet an gesteckt ist, al...

@Jay Kay We have sent to our software engineer to check if the feature is feasible.

@Ciro Manco Please send us your order number or you could send us the size of your head unit's screen so that we could check if our protection screen is compatible with yours.

@Ciro Manco Please do not worry, we will not install scout in the head unit of Europe but the EU iGO map. As to showing the map other than Scout on the left widget, we are still studying.

@Izhar Mishli We found that your order is not Android 10 but Android 11, so that update firmware is not compatible. Please download the following MAX11 version. MAX11 Version：Make Sure your unit i...

The zlink has stop connecting to my phone. It keeps showing that it is waiting. i seems like it works by turning the hotspot on. However, error shows up whenI try turning hotspot on

Hi, My steering wheel buttons partly work. The buttons in the red marks work fine but the button on the blue side doesn't work as well at all(see pic below). What can be the problem? Vehicle: To...

@Support Dasaita  i tried to put that update you gave me in a formatted disk on key (32FAT), then i choosed "Apply update from SD card or USB". and it failed, please look at the logs in the p...

@Support Dasaita it is not correct to oblige to have Scout. Also it is wrong to affirm that it is due to authorisation. If you continue will be very hard to sell your tablet in Europe. I kindly ...

I searc the same protection oleophobic can you send me the link? Thx

Since the last update I no longer have the screen with map on the left,music on the right and app links at the bottom. Is there any way to restore it or load the app that installs it? Thanks

@Support Dasaita  Thank you for your time. Do you think an option to dim or disable the panel LED would be able to be changed with a future software update, Or is this something that is out o...