@Thomas Cox Thank you for your prompt reply, our manufaturer said that they need a video to demonstrate the situation that you mentioned more detailedly. When you are in Carplay, you could use the ...

@Santosh Kumar Hi customer, we are wondering if you could remark our head unit after you received the head unit. In this case, we could give you 10% discount, after we received your shared experien...

@Konstantin Savolainen Max10(20230302): https://www.dropbox.com/s/5w50x3fqkvhiv3f/ha3_rk3399_10.0_ota%2820230302%2B%E8%93%9D%E7%89%99MCU%29.zip?dl=0 Vivid10(20231102): https://www.dropbox.com...

@Konstantin Savolainen We are wondering if you would like to update the firmware of vivid10 or scroll it back to 20230302 version to check if the problem could be resolved. We assume it's probably ...

@Victor Hernandez We are wondering if you could show us the wirings on the back side, we would like to check if the RL RR FR FL has all been connected. And note that pins of the NO.3 plug is intact...

@Diego Micheli We are wondering if you could go to Settings > Car > Factory settings > enter 126 > Apps > enable Carplay. If fail, you may need to factory reset the system. ====== ...

@Support Dasaita,here are the pictures of the installed version

i can't find a link to download the MCU file... is it included in the ZIP file already?

@Konstantin Savolainen We are wondering if you could go to Settings > About Machine and show us your current Build Number and MCU version.  Please let us know how long does your issue occu...

@Marc Alexander We would like to tell you that our head unit support not only rca output but fiber optic output. And you could install 3rd party AHD reverse camera and USB TPMS as well.

@Mauricio L Rosales Hi, please update the firmware vivid 11(20230728): https://www.dropbox.com/scl/fi/h1lpmcly5exu3k7kry6qf/update.zip?rlkey=ehs221z0h18b80fkbh71ycic7&dl=0

I changed it to 0 but still the same issue 

Can the contact list be sorted? In the calling app they appear ordered by last name, I would like to sort it by first name, if not it is quite confusing I'm have the new G12 radio Regards!

Im wonder this morning I gone to the supermarket and the radio was working with the Firmare that I installed to make it works, but this afternoon, my took my Toyota gone to the bank and the radio w...

Hi, are there any restrictions on HA5225? I have installed Google contacts on it but this option is locked and I can't enable it.

Bueno pues ya lo he solucionado yo solo. He subido a tope el volumen de BT y MIC, pensaba que era sólo hasta 10 pero al parecer admite más, así se oye aceptable, subiendolo a ...

Hi, I am having an issue with music randomly pausing/playing when using Zlink over wireless from android phone. I have tried this with a pixel 5 and a pixel 8 and it happens on both. Which file do ...

@Iker Gomez thank you for replying i downlaoded the below MAX11 Version：Make Sure your unit is PX6 Andorid 11 HA3_rk3399_11.0_ota(20230608)  https://www.dropbox.com/scl/fi/ye2ia7nmb9d7cn7...

Yes it have it. 

@Victor Hernandez