@J L You are welcome :)
@J L You are welcome :)
@Support Dasaita Thanks for the quick reply. This is the rear of the head unit. I've also attached a photo of the model in case someone else has the same question in the future.
@gustavo montemayor Hello.It's always our pleasure to serve you. About the Here are some trouble-shootings steps for you:1.Please check if the WiFi antenna has been screwed well.2.Please no...
@Dennis Tribble Hello.In order to help you better, please provide the following information:1.Order Number & Purchase Date.2.It happened in which situation. Bluetooth call or Android Aut...
@Wesley Hannam Hello. If possible, please use other phone's hotspot to test how it goes. In order to help you better, please provide the following information:1.Order Number & Purchase...
@Aaron Hello. For your information, Vivid software combines with Scout, it needs to stay. In order to help you better, please provide the following information:Order Number & Purchase Date. ...
@Conners Mick Hello. We are wondering if you upgraded Android 10 from Android 9 by yourself earlier? To avoid resulting in bricked unit, we don't recommend upgrading or downgrading the And...
Hello, I have the G13 for my 2016 Forester XT Touring w/ Harman Kardon sound system. I can see what the latest firmware is, but can someone please provide the latest correct MCU file to install fo...
@Support Dasaita hola primeramente muchas gracias por el apoyo realment no me han dejado de dar soporte tecnico &...
I installed telenav_vivid_rk3399_11.0_ota(20250401) on my PX6 today to fix the iPhone 17 connectivity. Now my screen is stuck on scout activation it’s been over one hour. I’m in Canada,...
@Support Dasaita I did the updates but the phone calls still drop after a few minutes.
@Support Dasaita I am using my home network. Full strength. It is not a WiFi issue.
@Support Dasaita Failed to work the first time, reloaded a second time and it worked. It eventually activated Scout. Question - do I have to stay with Scout software? I do not find use ...
@Support Dasaita Is it maybe possible to downgrad from Android 10 to 9? The system already run on Android 9 but now is on 10. Is there a free method to downgrade?
@Aaron Hello.Please check the update tutorial below then give it a shot.--------------------------------------Update File: System Firmware-Vivid11-20250401:https://www.dropbox.com/scl/...
@Wesley Hannam Hello.Please try to use other WiFi/hotspot to see if it can past scout activation screen.
@Aaron Hello.In order to avoid the poor network causes this issue, please try to connect other WiFi/hotspot to test if it can be activated successfully.
@Juan Alberto Marquez Hello.Could you please tell us the reason why you want to do the update? We'd like to remind that the update operation involves the potential risks, especially the old...
@J L Hello.For your information, it mainly optimizes call quality.
