I performed a factory reset on my unit and it will not progress past the Scout Activation screen. It has been stuck there for over 2 hours.
@Phillip Holt
Hello,
Thank you for your contact.
May we have a video of showing the issue to this email address :team@dasaita.com?
@Support Dasaita I am having the same issue. It just goes to activation failed. I'm not even sure why I need to activate scout...
I'm having the same problem on Px6 with the latest firmware. Not moving past scout activation screen.
@Aaron
Hello.
In order to avoid the poor network causes this issue, please try to connect other WiFi/hotspot to test if it can be activated successfully.
@Wesley Hannam
Hello.
Please try to use other WiFi/hotspot to see if it can past scout activation screen.
@Support Dasaita I am using my home network. Full strength. It is not a WiFi issue.
I installed telenav_vivid_rk3399_11.0_ota(20250401) on my PX6 today to fix the iPhone 17 connectivity. Now my screen is stuck on scout activation it’s been over one hour. I’m in Canada, we don’t have scout here. Please advise.
@Wesley Hannam
Hello.
If possible, please use other phone's hotspot to test how it goes.
In order to help you better, please provide the following information:
1.
Order Number & Purchase Date.
2.
Picture: Settings > About Machine > Build Number; MCU version.
