@David Warr It seems that the file you downloaded is wrong. Please kindly refer to the following instruction of how to proceed the update. https://www.dasaita.com/community/forum/topic/37249/how-up...

@S C MAX10 Version：Make Sure your unit is PX6 Andorid 10 HA3_rk3399_10.0_ota(20230803)  https://www.dropbox.com/scl/fi/sy068zz4tgokutkfhuwkt/update.zip?rlkey=uuhukuun3882rz4cyqxsgs9k6&d...

@Iker Gomez This was very helpful, thank you. Only issue I encountered is when the device is connected in maskrom mode and I am trying to upgrade firmware, I keep getting the messahe "download boot...

@Support Dasaita Hi, does the new VIVID 11 firmware support custom logo now? Thanks.

@Juan Carlos Yagues Blasco We have 2 recommended firmware with different UI, you can feel free to choose one to update. Android 10 Update  MAX10 Version：Make Sure your unit is PX6 Andorid 10...

@S C You could send us the build number so that we can give your recommendation for the firmware.

@Mike Van Eeckhoutte It's not for partial screen, the new firmware has not been released yet, they gave us a beta version but we found another problem in it and feedback us to get it resolved in th...

@Juan Carlos Yagues Blasco We assume that the it's software associated issue, in this case, please kindly provide the following information before we sending you the appropriate update firmware. 1...

@Iker Gomez Thanks for the reply.  The first step of the How to Update Firmware post says "Download the firmware and MCU (on computer), and copy them to the empty USB disk"  So where do I...

Check if it is a bug on the software. Upgrade the software with the latest px6 android 11 rom available on the firmware sectionnof this forum

@S C mcu upgrade and rom.update are different things. You need a rom.update. go to the firmware section of this forum and select the latest android 10 version for px6 (you can select either max or...

What rom build do you have? Check with the latest one published on the firmware section of this forum

@Support Dasaita there is no change since the update of the firmware.  The screen was on for one or two days and remains off and has not come on since the then, which was about a week ago.&nbs...

I have Apps crashing on my MAX10PX6 because of Android Webview App.  As long as I do not update Android Webview App, Waze, Chrome, and other apps do not crash.  I read on the forums that ...

@Support Dasaita I see another new firmware update in the firmware section, I would install it but my screen will be shifted, it sucks that I have to a custom version to fix my screen alignment iss...

@ciro spagnuolo In this case, we suggest you formatted the USB to fat32 then re-download the firmware and then copy it to the directory of the USB drive. Please kindly update again and let us know ...

@John Donnelly We are wondering if you mean that you update the the firmware, the system still turn black intermintantly. You could send us a video to further demonstrate the situation, we could ju...

Thank you, @Iker Gomez I will look for them.  Do you have a rough timing?  I'm hoping this will fix the problem but I'm not very optimistic.  The screen has not come on since I erase...

My headunit Bluetooth sometimes is unable to connect. Most of the time it works well, I get to the car, power up and phone automatically connects. But Sometimes phone doesn't connect and when I try...

@Support Dasaita yes that is exactly the issue. Ok I will wait for the firmware update.