@JEFF FOSTER Would you kindly further demonstrate your issue, we are not sure what you meant that our head unit had not power, did it has black screen?
Unit sometimes powers on and sometimes not. When it does not there is either no lights at all or sometimes the buttons on the left are blue but don't do anything. It's a 50/50 shot each time I drive the car if this thing will work or not. I'm about ready to remove it and return it. Not what I expected for the $$$
@JEFF FOSTER Please let us know your order number and go to the Settings > About Machine, send us the current Build number and MCU version.
@Support Dasaita here is my order number from Amazon
112-3037145-4525852
@JEFF FOSTER Please update the firmware and MCU.
telenav_vivid_rk3399_11.0_ota(20231208)
https://www.dropbox.com/scl/fi/v1i0my6sqzrd5fvmj53bs/update.zip?rlkey=6fzaenktzor2zx58sg9iau0sg&dl=0
MCU:
https://www.dropbox.com/scl/fi/oyzaavs3luho0suu5q8pl/hmcu.img?rlkey=q5csx90otlvz37sg50v0jz0z2&dl=0
@Support Dasaita unsure of how to proceed. Link says file is too large to open. Also do I need a Dropbox account?
@JEFF FOSTER You don't need a dropbox account and you don't have to open the file, please just download it directly. Here is the instruction of how to update the firmware.
https://www.dasaita.com/community/forum/topic/37249/how-update-firmware
