I updates my PX6 Scout Android 10, 9" inch screen to the firmware listed..
Scout 10 Version : Make Sure your unit is PX6 Andorid 10 Version
scout OS3.5.6
telenav_s4c_rk3399_10.0_ota(20230807)
https://www.dropbox.com/s/8mdkldq34ccp53z/update.zip?dl=0
After install, the colors of the screen kind of look like a rainbow. I tried doing the "factory Settings --> Other --> Client Version (Check 1, 2, 3, 4, was set at 4, with reboots on each). Colors still look like below.
I originally did the upgrade as my Chrome\Google would not allow me to sign in, as the App would crash and go Unresponsize every few min. Can anyone help?
@Troy Towner
Hello.
We'd like to remind that any improper/unnecessary update could be risky.
Regarding to your issue, we suggest that you can try to update the firmware.
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Update File:
Scout 10 Version(20230808): Make Sure your unit is PX6 Andorid 10 Version
https://www.dropbox.com/scl/fi/lhfpa9nr5xe1374po19z1/update.zip?rlkey=qrnjq2iqj3k5vtzdipohs6ndu&dl=0
Tips:
Step1.
Please download above update file via your computer/laptop firstly.
Step2.
Please format the USB drive to FAT32 Format.
Step3.
Please copy the file “update.zip” to the root directory of USB drive.
Step4.
Please insert USB drive into the unit via USB cable.
Step5.
Please go Settings > System > System updates to start the update.
Tap "wipe data and format flash" and "install".
(Please note that all data on this unit needs to be wiped before doing this step, so back up important data if necessary.)
Reference Operation Video:
https://www.youtube.com/watch?v=xoRDPOxqFXY
(Please disregard the MCU update shown in the video cuz you only need to update the firmware at this stage.)
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Thank you for the reply, and the instructions. Update was applied(everything erased). But, the colors are still showing the same way. Is this because it is a 9" screen, and it is expecting a 10.2"(More common?).
Again, thank you for the help.
Still looking for a solution.
@Troy Towner
Hello.
We are wondering what is your previous version before updating Scout OS3.5.6(20230807).
I don't know the original version, but the recent OTA 3.9.12 installed and worked fine. Here is the original Amazon link (from Dasaita Store),
Dasaita Scout 9" HD Single Din Android Car Stereo for Toyota Tundra 2014 2015 2016 2017 2018 2019 Carplay Android Auto Car Radio 1280x720 GPS Navigat https://a.co/d/huxi59f
Original order number:111-6003532-1191458 from Jan 3 2022.
It recently OTA updated to 3.9.12, and it worked fine. I updated the firmware after this update, trying to fix the chrome crashing\not allowing Google sign in. Only after the firmware update did the colors display like this. The chrome/google issue is now fixed... I don't know if this is a resolution or dpi thing or something else.
@Troy Towner
Hello.
Regarding to your issue, please try to press and hold the RST button by pin for 15 seconds to enter the factory setting interface to do the factory reset.
If it doesn't work, the screen may be damaged.
In this case, if needed, we suggest that you can consult with our official store to get the latest version G13(Android13 OS).
@Support Dasaita tried that, and still looks the same. Makes sense it is damaged, as I don't see other people with color schemes the same way. I like the product, the updates and the stability of the Dasaita product. Do you have a sales contact, so I can look into upgrading?
Thank you for all your help.
@Troy Towner
Alternatively, if possible, please try to do as follows:
copy the following file into the unit's folder;
double tap to open the file, enter "12" to check it the screen can display normally.
If it doesn't work, please re-enter "13" to see how it goes.
https://www.dropbox.com/scl/fi/hvad5xtzlrt2awf34uww7/dmcu.ext?rlkey=gn45b2ywmigffjcozacthbxet&st=stf0rfjd&dl=0
That fixed it! Thank you!
@Troy Towner
You are welcome, dear friend.
Glad to hear that it has been fixed.
