Hi everyone,
We’ve noticed many recent reports about partial/full speaker no sound or low volume issues. After troubleshooting, we found that most cases are related to the RCA adapter (see attached image).
Key Points:
1️⃣ RCA Adapter Compatibility
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This adapter is ONLY for cars with factory-installed amplifiers (e.g., JBL, Honda Premium Audio System).
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If your car does not have a built-in amplifier, using this adapter may cause no sound, extremely low volume, or distorted output.
2️⃣ Static Noise?
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If you hear static, it might be a software issue.
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DO NOT upgrade firmware/MCU yourself. Instead:
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Go to Settings > About Machine and note the MCU Version & Build Number.
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Contact our support team to verify if an update is needed.
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Recommendation:
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If your car has no factory amp, remove the RCA adapter and connect speakers directly.
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For further help, PM us or email support@dasaita.com with your order number and car model.
Hope this helps! Let us know if you have questions.