I just finished installing the G13 I purchased off Amazon. My Tundra is non-JBL. The sound is extremely poor in both quality and volume, not really worth what I paid for. I have tried adjusting all the possible settings and going through the Forums to try everything I can, still, the sound is very dimmed with no quality.
Please help before I return and provide a bad review.
@Fernando Martinez
Hello.
Sorry for any inconvenience caused.
In order to help you better, please provide the following information:
1.
Amazon Order Number & Purchase Date.
2.
Picture: Settings > About Machine > Build Number; MCU version.
after trying unsuccessfully to get support, I am returning the unit back to Amazon, and leaving a one star review, very dissappointed !
I am having the same issue and not getting much help from customer service. Called last week and they said i needed a firmware update and to email my issue so they could send it to me. Been going back and forth with no resolve and no firmware update has been sent.
@Matt Flynn
Hello,
Thank you for your contact and sorry for this is happening.
After checking, we found that our customer service team has sent the new firmware to your email.
Please check it, we remain at your service.
