I just finished installing the G13 I purchased off Amazon. My Tundra is non-JBL. The sound is extremely poor in both quality and volume, not really worth what I paid for. I have tried adjusting all the possible settings and going through the Forums to try everything I can, still, the sound is very dimmed with no quality.
Please help before I return and provide a bad review.
@Fernando Martinez
Hello.
Sorry for any inconvenience caused.
In order to help you better, please provide the following information:
1.
Amazon Order Number & Purchase Date.
2.
Picture: Settings > About Machine > Build Number; MCU version.
after trying unsuccessfully to get support, I am returning the unit back to Amazon, and leaving a one star review, very dissappointed !
I am having the same issue and not getting much help from customer service. Called last week and they said i needed a firmware update and to email my issue so they could send it to me. Been going back and forth with no resolve and no firmware update has been sent.
@Matt Flynn
Hello,
Thank you for your contact and sorry for this is happening.
After checking, we found that our customer service team has sent the new firmware to your email.
Please check it, we remain at your service.
I had really low volume when it was on max
i went into factory settings then there is a menu in there for various volumes,,,i tried determining specifically which one controled what, but couldnt figure it out
I maxed them all out & sound is now loud when at 50+% .....really wish there was a detailed explination of all the options in factory settings along with details of options
IE CAN settings, the volume page, etc
also you can turn on floating windows, if you go into factory settings, but instead of 126, type adbon
then go into dev settings & you can enable it from there, then when you push the button to show open apps, click the app icon, & now you will have a additional option and not just app info & split left
@Injineer
Hello.
Thank you for reaching out and sharing your experience
We truly appreciate your patience as you worked through the settings to find a solution.
We completely understand your frustration regarding the lack of detailed guidance.
Our team is continually working to improve documentation, and we’ll be sure to pass your opinion along to our product and support teams so we can enhance clarity around these options in the future.
Thank you again for your valuable input, we truly value customers like you who help us improve.
