Hi! got a problem with my unit I use PX6 Vivid 11 firmware, when i turn on my wifi the bluetooth disconnect vise versa. Any ideas. Thank you.
@James Reed
Hello,
Thank you for your contact .
Here is the latest version for Vivid 11
Vivid11(20250217)
https://www.dropbox.com/scl/fi/9fkhng2srynadlzvohbc6/update.zip?rlkey=jqnm8ksr6althxiq45w7a35ld&dl=0
@James Reed
Dear customer,
Thank you for contacting Dasaita.
Considering any improper/unnecessary update could be risky, please go to Settings>About machine and provide the following version information:
1.A clear photo of the stereo's Built Number.
2.A clear photo of the stereo's MCU version.
After confirming the system version, we'll guide you through the update process accordingly.
My g13 has started to loose the audio from co.jng thru the car speakers... i can answer the call but cant here the person unless I pick up the phone and hear them on the phone. It does not appers that ive lost BT connection as everything continues to work(gps location) what can be the issue?
@Juan Martinez Please let us know your order number so that we could locate your order detail and give you more accurate instruction.
Here is my order history
Order summary
Order placed
November 20, 2025
Order #111-6295518-7310627
@Juan Martinez Please go to Settings > Car > Factory settings (password: 126) > Others > Customer Version > Choose Version 2 > Apply > Exit (Restart).
Did as per instructions... after reboot made a call, the system dialed the number, they could hear me but i could not hear anyone...
This seems to be intermitten issue... prior to doing the steps above all was working not all the time but better than the solution and not hearing at all.
Hi @Juan Martinez ,
Please kindly change it back to the Version 1. (Settings > Car > Factory settings (password: 126) > Others > Customer Version > Choose Version 1 > Apply > Exit (Restart))
We are wondering if you could send us the following info so that we could check and guide you through firmware update:
1.A clear photo of the stereo's Built Number.
2.A clear photo of the stereo's MCU version.
Thank you for your cooperation.
@Juan Martinez Hi, we have sent you email about firmware update, could you please refer to it?
Buenos días¿Como se actualiza?
@Miguel Martínez González Could you please demonstrate your issue and go to Settings > About Machine and send us the current Build Number and MCU version?
Additionally, please send us your order number so that we could document your issue.
