Settings > System > Reset Options > Erase all date(factory reset)
After updating to the newest version of G13 I no longer have any audio.
After updating to the newest version of G13 I no longer have any audio.
@Jorge Vieira Could you please send us your order number and go to Settings > About Machine and send us your current Build Number and MCU version so that we could better confirm?
Meanwhile, you could also proceed a factory reset of the system.
Settings > System > Reset Options > Erase all date(factory reset)
Thank you for your cooperation.
@Jorge Vieira We are wondering if you have already proceed the factory reset as we suggested in the previous message.
Yes, I already reset it.
