@mochiii
Please update the Firmware to the latest version via the link below,here are some tips to help you get it done:
Max10(20230414)
1.Please download the file though the link via your computer/laptop.
(Do not rename and Unzip the file)
2.Format the USB drive before copying the Update.zip file to it, then insert it to the USB cable,and it will pop out the firmware updating tips on the screen.
(Tick the option"Wipe data and format flash")
@Brian B
Could you please confirm whether you have installed an aftermarket amplifier with the head unit?
If yes, please let us know:
*The brand and model of the amplifier
*Whether it is an active/powered amplifier or a passive setup requiring external amplification
*Whether you are using the RCA outputs, optical output, or both
This information will help us determine whether the low output is related to the head unit settings, firmware, or the amplifier setup.
