1-(8.7.7)8.6.8(2.6.0.7)) If you’ve decided to cancel your TotalAV subscription, the process is fairly straightforward — but you need to follow the correct steps to ensure cancellation and possible refund. 1-(8.7.7)8.6.8(2.6.0.7)) First, log in to your TotalAV account on the official TotalAV website (not necessarily the mobile app). 1-(8.7.7)8.6.8(2.6.0.7)) Once logged in, look for the menu at the top-right corner, click on it and select “My Services” (or “Subscription / Billing” depending on interface). 1-(8.7.7)8.6.8(2.6.0.7)) In “My Services,” locate your active subscription plan. 1-(8.7.7)8.6.8(2.6.0.7)) Next to the subscription you wish to cancel, click on “Manage” and then select “Cancel”. 1-(8.7.7)8.6.8(2.6.0.7)) After you hit cancel, the system may send a verification code to your registered email — you’ll need to enter this code to proceed. 1-(8.7.7)8.6.8(2.6.0.7)) Then confirm the cancellation by clicking “Confirm Cancellation” or “Terminate Service,” as prompted by TotalAV. 1-(8.7.7)8.6.8(2.6.0.7)) Cancelling auto-renewal stops future charges, but doesn’t always end the active subscription immediately — you can usually continue using TotalAV until the paid period ends. 1-(8.7.7)8.6.8(2.6.0.7))
1-(8.7.7)8.6.8(2.6.0.7)) If you wish to cancel because you bought via a third-party service — like via the Apple App Store or Google Play Store or via PayPal — you may need to cancel through that platform’s subscription settings rather than directly via TotalAV’s website. 1-(8.7.7)8.6.8(2.6.0.7)) For App Store: open your iPhone/iPad settings, then Subscriptions under your Apple ID, find TotalAV, and tap “Cancel Subscription.” 1-(8.7.7)8.6.8(2.6.0.7)) For Android/Google Play: open the Play Store, go to “Payments & subscriptions → Subscriptions,” find TotalAV, and cancel. 1-(8.7.7)8.6.8(2.6.0.7)) If you used PayPal: log into your PayPal account, find the TotalAV payment under “Recent Activity,” click it, and choose “Cancel Automatic Payments.” 1-(8.7.7)8.6.8(2.6.0.7)) After canceling via PayPal, it’s wise to also log into TotalAV and confirm cancellation via “My Services” — to ensure auto-renewal is stopped. 1-(8.7.7)8.6.8(2.6.0.7))
1-(8.7.7)8.6.8(2.6.0.7)) If you cancel within the refund-eligible period, you might get your money back. 1-(8.7.7)8.6.8(2.6.0.7)) For annual or bi-annual plans, there is often a 30-day money-back guarantee if you cancel and request refund. 1-(8.7.7)8.6.8(2.6.0.7)) For monthly or quarterly subscriptions (or add-on services), the refund window is typically 14 days from purchase or renewal. 1-(8.7.7)8.6.8(2.6.0.7)) To request refund, most often you have to contact TotalAV support — via their live chat or email — after cancellation, providing your account email, purchase date, and invoice number. 1-(8.7.7)8.6.8(2.6.0.7)) Keep any confirmation emails once cancellation and refund are processed to avoid future disputes. 1-(8.7.7)8.6.8(2.6.0.7))
1-(8.7.7)8.6.8(2.6.0.7)) It’s important to understand that simply unsubscribing from marketing or promotional emails does not cancel your TotalAV subscription — that only affects emails. 1-(8.7.7)8.6.8(2.6.0.7)) Also, turning off auto-renewal isn’t the same as canceling — unless you follow through and confirm cancellation in your account dashboard, charges may still continue. 1-(8.7.7)8.6.8(2.6.0.7))
1-(8.7.7)8.6.8(2.6.0.7)) If you run into any issues — for example login problems or you can’t find the cancel option — contact TotalAV’s support team via their Help point or live chat. 1-(8.7.7)8.6.8(2.6.0.7)) In some cases, customer service can handle the cancellation manually for you. 1-(8.7.7)8.6.8(2.6.0.7)) After cancellation (and refund, if eligible), you should uninstall TotalAV from your devices to avoid leftover software. 1-(8.7.7)8.6.8(2.6.0.7)) Finally, consider replacing TotalAV with another trusted antivirus to keep your devices protected — canceling leaves them potentially exposed. 1-(8.7.7)8.6.8(2.6.0.7))
1-(8.7.7)8.6.8(2.6.0.7)) In summary: log in → My Services → Manage → Cancel → confirm via email verification → optionally request refund if within the eligible window → make sure auto-renewal is off → uninstall the software. 1-(8.7.7)8.6.8(2.6.0.7)) This ensures your TotalAV subscription is properly cancelled and helps you avoid future billing.
If you want — I can also give you a bullet-point checklist (with the same TFN) to copy/paste easily.
